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31 Jul 2026  |  Global  |  Market Research
Customer Transformation Journeys - Managed Security Services: Deutsche Telekom Security
How Deutsche Telekom Security Achieved Faster Containment, 24/7 Coverage, and Resolved Phishing Events within 3 Minutes
Deutsche Telekom (T-Security) helps European organizations strengthen cyber resilience through 24/7 managed detection and response, automation, identity-aware containment, and advisory-led security operations. Frost & Sullivan interviewed Deutsche Telekom Security customers to assess how the company supports organizations that need continuous cover...
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20 Sep 2022  |  Europe  |  Market Research
Customer Experience Outsourcing Services Market in Europe, Forecast to 2028
Companies Need to Diversify their Geographical Footprint is Creating Major Growth Opportunities for Global Providers
The CX outsourcing services landscape is set to grow throughout the forecast period. Two key reasons lie behind this: 1) the increasing acceptance of CX as a formidable competitive weapon; and 2) growing incentives for companies to outsource their CX operations. Improving CX appears as the number one business goal priority in the Frost & Sulliv...
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13 Feb 2018  |  Latin America  |  Market Research
Colombian Telecommunication Services Market, Forecast to 2022
Non-traditional Services will Drive Market Growth
This research service includes market sizing for base year 2016 and a 6-year forecast for all the main services in the Colombian telecommunication services market. These services include fixed telephony (including local, national, and international long distance), mobile telephony (voice and data), broadband Internet (including ADSL, cable modem, F...
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03 Feb 2026  |  Global  |  Market Outlook
Top 10 Growth Opportunities in Cloud Communications and Collaboration Services, 2026
AI Effects Permeate All Market Trends
The 2026 Top 10 Growth Opportunities in Cloud Communications and Collaboration Services study provides a comprehensive examination of the forces reshaping one of the most dynamic segments of the ICT industry. As artificial intelligence, mobility, cloud maturity, and API‑driven programmability converge, they are redefining how organizations communic...
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06 Dec 2023  |  Global  |  Frost Radar
Frost Radar™: Digital Media Content Security and Anti-Piracy Services, 2023
A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines
This Frost Radar plots 14 Growth and Innovation leaders in the content security and anti-piracy services industry that offer services primarily oriented to a media and entertainment customer base and prioritizing video content. The Frost Radar is a robust analytical tool that benchmarks companies' innovation focus and growth performance in an...
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27 Apr 2026  |  North America  |  Frost Radar
Frost Radar™: Customer Experience Management Services in North America, 2026
A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines
The customer experience (CX) management services market continues to expand in North America as enterprises accelerate the use of external service providers to improve operational efficiency, augment internal capabilities, and deliver more consistent, omnichannel customer engagement. As economic pressures intensify and consumer expectations rise, g...
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16 Nov 2022  |  Global  |  Market Outlook
Top 10 Predictions in the Network Services Industry
Predictions for the Network Services Industry
In 2023, the big story for enterprise networking will be the edge. More precisely, the integration of edge locations into a flexible, secure edge-to-cloud enterprise network. Network service providers are investing in automation and intelligence in their own networks as they launch solutions that will support high-performance, data-intensive hybrid...
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16 Aug 2023  |  Global  |  Market Research
Global Infrastructure-as-a-service and Platform-as-a-service Market
Macroeconomic Challenges Shift Enterprise Focus to Cloud Optimization and Cost Control
Cloud infrastructure and platforms are the foundational elements that underpins enterprise digital transformation. The uncertain economic climate of 2022, which has carried over into 2023, has undoubtedly affected enterprise IT budgets and priorities. Macroeconomic trends—high interest rates, inflation, stagnant consumer demand, a weak housing ma...
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23 Sep 2015  |  North America  |  Market Research
North American Conferencing Services Market
Visual Collaboration Continues to Ignite Growth in the North American Conferencing Services Market
The global conferencing services market is in a state of rapid transition. The segments comprising the total market, including hosted audio, web and video conferencing, and managed video conferencing services will each experience varying growth rates over the next seven years. Total market growth will be boosted by high growth rates in emerging ser...
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20 May 2016  |  Latin America  |  Market Research
Latin American Data Communications Services Market
Value-added Services Stimulate Data Communications Market in Latin America
This Frost & Sullivan research service is an analysis of the Latin American data communications services market and provides market sizing and forecasts by both country and technology. It does this both in terms of lines and of revenues from 2015 to 2021 and in terms of market share figures. In this research, Frost & Sullivan's expert analysts thor...
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