Search results for: 'clientless remote support'
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23 Nov 2020  |  Asia Pacific  |  Market Research
Automation and Workforce Management Driving the Philippine Contact Center Applications Market, Forecast to 2026
Personalisation and Proactive Customer Experience Represent Key Growth Opportunities
The Philippines contact center applications market generated revenue growth of 4.2%, with market revenue of $21.7 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR)...
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23 Nov 2020  |  Asia Pacific  |  Market Research
Cloud Migration Powering Australian Contact Center Applications Market, Forecast to 2026
Artificial Intelligence and Analytics Driving Operational Efficiency and Customer Satisfaction
The Australian contact center applications market generated revenue growth of 6.9%, with market revenue of $147.5 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR)...
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22 Dec 2020  |  Asia Pacific  |  Market Research
Digital Payment Adoption in the ASEAN Market—Voice of Customer, 2020
Convenient and Secure solutions are Key to Mass Adoption
The COVID-19 pandemic has profoundly impacted the lives of people around the world. Throughout 2020, local governments worked to restrict peoples movement to contain the spread of the disease. Lockdowns greatly impacted the daily operations of several vertical industries and limited access to different types of goods and services. Moreover, as fear...
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21 Jan 2021  |  South Asia, Middle East & North Africa  |  Market Research
Connected LED to Drive the Next Wave of Growth for the Lighting Market in India
Future Growth Potential Enhanced by Growth Opportunities in Smart City Projects
Connected lighting refers to luminaries that are seamlessly integrated into the network of a building/space/city such that they can be monitored and provide valuable information regarding their usage. The luminaires are either programmed to operate in a particular pattern or fitted with sensors to capture information. Connected lighting systems pro...
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16 Apr 2021  |  North America  |  Market Research
Information Technology and Operations Technology (IT-OT) Convergence Powers the Global Industry 4.0 Market for Mechanical Test Applications
Customer Experience, Driven by Digitally Led Business Models, Creates New Growth Opportunities
The impact of the convergence of Information Technology (IT) and Operational Technology (OT) has been tremendous in recent times. Benefits of this convergence can be seen even in traditional markets (e.g., mechanical testing). The world is staring at an economic mess propelled by the catastrophic outbreak of COVID-19. In 2020, the demand for digita...
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09 Sep 2021  |  North America  |  Market Research
Global Urban Mobility Management and Data Intelligence Solutions Growth Opportunities
Converging Ecosystems and Technologies (Traffic Management and Mobility as Services) and Increasing Demand from Cities Boost Competitive Intensity
Transportation industry participants face significant challenges as expanding populations and urban density cause congestion, high carbon emissions rates, and parking deficits. One way city planners seek to remedy these unfortunate effects is by optimizing their mobility networks. The need to effectively manage the various mobility modes became mor...
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09 Aug 2021  |  North America  |  Market Research
Global Prebiotic Ingredients Growth Opportunities
Consumers’ Desire for Low Sugar and High Fiber Products Fuels Prebiotic Ingredients’ Growth
This research service analyzes the global prebiotic ingredients market, covering North America, Europe, Asia-Pacific (APAC), and Latin America, the Middle East, and Africa (LAMEA). Global and regional trends are detailed in the study. The study focuses on prebiotic ingredients used across end applications such as functional food and beverages, diet...
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07 Oct 2021  |  Europe  |  Frost Radar
Frost Radar™: European Managed SD-WAN Services Market, 2021
A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines
The European managed software-defined wide area network (SD-WAN) services market is in the growth phase of the product life cycle. Compared to other regions of the global managed SD-WAN services market, Europe ranks second, just behind North America. SD-WAN deployments have been increasing during the last 2 to 3 years in Europe, showing a prefer...
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19 Oct 2021  |  Global  |  Technology Research
Growth Opportunities for Catalysts Enabling a Global Low Carbon Transition
Need for Cost-effective, High-performance Production Processes towards Achieving a Circular Economy Drives Strategic Partnering
The role of catalysts in renewable energy generation, such as solar-to-energy, green hydrogen, power-to-X, and waste-to-fuel, is focused primarily towards increasing the efficiency rates while reducing heat loss. In solar energy generated through solar panels, catalysts help enhance the energy being absorbed and transported across the solar panels....
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14 May 2019  |  Global  |  Market Outlook
Global Company Car Leasing Market Outlook, 2019
2019 is Going to be the Year of Enhancements in Company Car Leasing Solutions such as SME, Used Car and xEV Leasing With Europe Taking Lead in Refining these Business Models
Vehicle leasing is seen as a solution to the growing problems faced by companies for their mobility needs, including vehicle funding, fleet maintenance and, more importantly, residual risk handling. Big corporates and businesses, in the current market conditions, are focused on their core products/services and would like to outsource all other supp...
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