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Catalysts form an indispensable part of chemicals production, and over 85% of all commercial chemical processes involve use of catalyst(s)—be it in the production of ubiquitous polyolefins (polyethylenes and polypropylene) for the production of transportation and industrial activity lifeblood, namely fuels (gasoline and diesel) in refineries, or fo...

This Frost Radar reveals the positioning of key companies in the Latin American customer experience management industry using their Growth and Innovation scores as highlighted in the Frost Radar methodology. Frost & Sullivan analyzes numerous companies in an industry. Those selected for further analysis based on their leadership or other distinctio...

API-based solutions often represent a significant departure from how businesses have become accustomed to purchasing and deploying communications. Their value lies in providing a powerful toolset to make business communications applications richer and more tightly integrated within business workflows. For example, an organization may choose to allo...

Brain-Computer Interface (BCI) is currently one of the most investigated areas in healthcare and consumer electronics. Non-invasive BCI has found multiple uses in the areas of medicine such as motor restoration, wheelchair assistance, and treatment of neurological disorders. The BCI market has witnessed an upward trend in the last decade owing to ...

Financial institutions have identified in-vehicle payment as a fantastic opportunity to expand their footprint in online payment solutions by leveraging tokenization and check-out payment services. This is not an easy task as car manufacturers are reluctant to open up access to the vehicle’s infotainment system in order to retain control of the qua...

With the advent of Industry 4.0 and smart factories, it has become a necessity for industries to adopt advanced technologies to improve their manufacturing processes. Asset tracking and monitoring technology is currently adopted by industries for tracking and monitoring asset location and status. Sophisticated monitoring technology can also be cate...

04 Sep 2020  |  Asia Pacific  |  Frost Radar

Frost Radar™: Australia Customer Experience Outsourcing Services Market, 2020

A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines

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Delivering effective and efficient customer experiences has become the foundation of customer-centric organizations growth strategies. In Australia and around the world, customers are demanding engaging experiences, personalization, and on-demand, predictive, and proactive services. A successful customer experience strategy requires a customer enga...

A compound semiconductor is the combination of two or more elements in the periodic table. Compound semiconductors cater to 4 major industrial segments which are high power electronics, photonics, sensors, and communication. Gallium Nitride (GaN) is one of the dominant compound semiconductor that is in the middle of semiconductor revolution. Resear...

Asset performance management software solutions use asset-related data, predictive analytics, and Industry 4.0 technologies to anticipate failure or life of an asset and to recommend a maintenance solution that will improve the reliability of the asset. End users in the process industries acknowledge the effectiveness of deploying an APM suite of s...