Search results for: 'volume-based procurement'

The last four years have been a roller coaster for the retail industry. Dominant themes that have both rankled and engendered creativity include the effects of the COVID-19 pandemic, the continued movement to the cloud, the maturation of next-level AI technology, and dramatic geopolitical upheaval. Each component has presented both significant chal...

The latest issue of Advanced MedTech Technology Opportunity Engine (TOE) profiles a wide range of innovations from the advanced medical devices, surgical robotic platforms and medical imaging systems industry. The issue includes advanced medical devices such as mitral valve replacement device, ductus arteriosus occluder, balloon-based pulse field ...

This Frost Radar™ provides a comprehensive benchmark of the remote SIM provisioning (RSP) competitive landscape at a pivotal moment in the evolution from legacy M2M SIM management to scalable, cloud-native internet of things (IoT) IoT connectivity. As the GSMA SGP.32 specification moves from definition to early commercialization, leading vendors ar...

The advancement of physical and embodied AI is facilitating a shift away from traditional repeatable-motion automation toward robots that can perceive, make decisions, and act in unpredictable real-world conditions. This will enable highly dexterous manipulation that exceeds conventional pick-and-place automation. As learning-based policies, founda...

The enterprise risk mitigation and management (ERMM) market is undergoing a transformation as organizations face increasingly complex cyber threats, expanding digital ecosystems, and heightened regulatory and operational pressures. Modern enterprises must manage risk across a rapidly growing attack surface that includes cloud environments, third-pa...

This study analyzes the global industrial heat pump (IHP) market as it undergoes a structural transition—from standalone decarbonization technologies to integrated energy orchestration assets within industrial systems.Covering the 2025 to 2035 period at a global level, the analysis focuses on electrically driven and heat-activated systems ≥200 kWth...

This research service examines the Contact Center as a Service (CCaaS) market in Europe. The CCaaS market comprises full-suite hosted interactive voice response (IVR), automatic call distribution (ACD), chat, outbound, and agent performance optimization (APO) applications. The study analyzes the total market size in the base year 2020 and provides ...

Brands use outsourcing as a competitive strategy to get a multitude of benefits, including cost savings, best-in-class technology, business flexibility, and access to skilled talent and different locations and delivery models. Customer experience (CX) outsourcing vendors partner with clients to understand their business challenges and offer solutio...

This research service examines the European Contact Center as a Service (CCaaS) market. The market comprises full suite hosted interactive voice response (IVR), omnichannel customer experience analytics, reporting insights, customer self-service capabilities, automatic call distribution (ACD), chat, outbound, and agent performance optimization (APO...