Search results for: 'case study m&a'

Most organizations understand the direct correlation between customer experience and business performance. The question is how to make those experiences pay off even more through higher revenue per interaction. This SPIE report analyzes how smart companies are achieving just these types of results through artificial intelligence (A.I.) and other te...

Moving an enterprise from physical connectivity and security infrastructure to a cloud-first Zero Trust Architecture (ZTA) is an urgent mandate. But even for the most agile of organizations, that transformation can be a leap. That’s especially true for organizations reliant on flat-network dependent systems. For IT leaders, the roadmap to an ideali...

The infrastructure-as-a-service (IaaS) and platform-as-a-service (PaaS) market is experiencing rapid growth in Latin America. As in the rest of the world, cloud infrastructure and platforms form the foundation for digital economies. Over the past decade, they have driven technological modernization, from the migration of applications and data to th...

After experiencing significant demand shocks on account of COVID-19 in H1 2020, the DCB market made significant progress in H2 2020, registering annual shipments of 1.8 million units with a YoY growth of 9 percent, primarily driven by the revival of demand in the education sector. Despite the slowdown, the pandemic paved the way for the tremendous ...

For customers looking for cheap video storage in the cloud, Amazon and Google offer some of the lowest prices. But for content owners that use Google and Amazon’s storage as origin, and then have another third-party CDN pull from it, their customers get hit with egress charges that in many cases no longer make Amazon and Google the cheapest for sto...

The demand for satellite data and services is growing and fueling the global space industry's demand for satellites. The space industry is adapting its business model by using information and communications technology solutions to fulfil these demands and achieve profits faster. As such, the space sector is becoming a service-based industry with th...

Frost & Sullivan defines programmable communications as any service or solution that enables developers to programmatically embed voice, video, chat, and messaging services within their business or consumer applications, business process or workflow automations. Through application programming interfaces (APIs), programmable communications expose c...

Light-as-a-Service (LaaS) is a subscription-based lighting industry business model where the end-user or the building owner purchases the light rather than the hardware that delivers it. With this model, the vendor and the end user enter into a multi-year contractual agreement with payment and energy saving details. LaaS was introduced to avoid the...

Business leaders have renewed their focus on CX, given the current global political and economic uncertainty. This focus extends to attention on security, business continuity, and operational efficiencies. More strategic, long-term objectives, such as market penetration, embracing AI, and enhancing employee experience, rank lower for the 2025-2026 ...