Search results for: 'keep a client'

The Global Artificial Intelligence Information Technology Services Growth Opportunities study provides a comprehensive analysis of the current landscape and the future prospects of AI IT services worldwide. It draws on insights from a recent enterprise decision-maker survey and identifies key drivers and restraints shaping the industry globally.Str...

The trend opportunity profile series covers opportunities emerging from future trend evolutions designed to help clients discover and prioritize the most consequential medium-to-long-term trends actively transforming their businesses’ growth environment. These trend opportunity profiles cover 12 key industries: Aerospace and defense; health, wellne...

21 May 2025  |  Global  |  Megatrends

Trend Opportunity Profile Series: Banking and Financial Services (3rd Edition)

Key Transformations Enabling Growth and Innovation to 2030

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Frost & Sullivan's Trend Opportunity Profiles cover specific opportunities emerging from future trend evolutions designed to help clients discover and prioritize the most consequential medium-to-long-term trends transforming the business growth environment.This trend opportunity profile covers several aspects of global banking and financial service...

25 Sep 2025  |  Global  |  Megatrends

Trend Opportunity Profile Series—Social Trends (3rd Edition)

Transformative Megatrends Enabling Growth and Innovation till 2030

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This series of trend opportunity profiles discusses upcoming trends reflecting major shifts in consumption patterns due to changing geopolitical dynamics and new generations impacting economic and social dimensions.This study highlights the social impact of evolving geopolitics through changing immigration stance across various regions, shifts in p...

The global facility management (FM) industry is entering a new phase of accelerated transformation driven by economic uncertainty, supply chain volatility, rising energy costs, and intensifying sustainability demands. In 2026, FM strategies are being shaped by the need for resilient operations, credible environmental, social, and governance (ESG) p...

Striving for an excellent customer experience (CX) is a strategic component of every organization’s sustained business growth as they realize the significance of delivering superior CX as a competitive differentiator. However, most organizations are struggling to deliver efficient and consistent experiences. This is bringing greater attention and i...

2020 was a disruptive year for the entire world and for the CX & CC landscape. The COVID-19 pandemic has pushed every contact center in the region to embrace the work-at-home-agent (WAHA) modality and move their employees out of their offices to their homes (65.3% of the outsourced agents in CALA were working remotely by the end of May 2020). Due t...

With 99% of healthcare organizations in some stage of digital transformation, it's clear that stakeholders understand the value of IT solutions. Digital health solutions offer great promise for new care delivery models, expanded access, better patient outcomes, and improved operational efficiency. For the first time, improving CX is rated as the ...

This Frost & Sullivan research service analyzes the global software testing services market in detail for the period covering 2015 to 2024, with 2018 as the base year. It examines testing services offered to clients across a number of end-user verticals and provides a competitive analysis of the global market participants, including their market sh...