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28 Jul 2025  |  Global  |  Customer Research
Business Calling Market: Demand for Diverse Deployment and Connectivity Models Reigns
Hybrid Communications Environments Present Significant Challenges and Opportunities to Technology Solutions and Services Providers
Frost & Sullivan’s 2025 IT decision-maker (ITDM) survey was conducted to gain insights on the following end-user organizations’ priorities: - Demand for cloud/mobile private branch exchange (PBX)and unified-communications-as-a-service (UCaaS) functionality - Evolution of enterprise telephony/business call control environments - Demand for mobile...
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16 Feb 2026  |  Europe  |  Market Research
Leasing 2035: The Future of Mobility Finance
EV Adoption, New Financing Structures, and Digitally Connected Fleet Platforms Drive Transformational Growth
The global leasing industry is entering a pivotal decade as electrification, innovative financing models, and a more integrated fleet management ecosystem fundamentally reshape the future of mobility finance. By 2035, battery electric vehicles (BEVs) will dominate new fleet acquisitions in most mature markets, pushing leasing providers to redesign ...
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09 Sep 2026  |  Global  |  Market Research
Growth Opportunities in the Industrial Heat Pump Industry, Global, 2025–2035
Industrial Heat Pumps Are Transitioning from Decarbonization Assets to Industrial Energy Orchestrators
This study analyzes the global industrial heat pump (IHP) market as it undergoes a structural transition—from standalone decarbonization technologies to integrated energy orchestration assets within industrial systems.Covering the 2025 to 2035 period at a global level, the analysis focuses on electrically driven and heat-activated systems ≥200 kWth...
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07 Dec 2022  |  Asia Pacific  |  Customer Research
Australia Customer Perspectives on Digital Transformation & Customer Experience, 2022
Australian Organizations Measure the Success of their Digital Transformation Strategy Through Customer-focused Metrics
When COVID-19 lockdowns in early 2020 forced businesses to close physical locations, demand for digital options soared as employees shifted to working from home and customers sought alternative means of interaction. Australian organizations made major changes to their processes and technology to address the initial crisis. Their contact centers wer...
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02 Jun 2020  |  Global  |  Frost Radar
Frost Radar™: Artificial Intelligence for Healthcare IT, Global, 2020
Benchmarking Future Growth Potential
Frost & Sullivan research has identified the core areas in which artificial intelligence (AI)-enabled healtchcare IT solutions are most relevant for hospitals, physicians, and payers. Hospitals that have so far invested in AI-based financial solutions to automate patient access management, reimbursement eligibility matching, and computer-assisted ...
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17 Nov 2015  |  Global  |  Market Research
Game Changers—Artificial Intelligence: What You Need to Know
Understanding the Impact and Applications of Artificial Intelligence, Machine Learning, and Deep Learning
It is difficult to understand what is happening in the field of artificial intelligence (AI). New developments seem to happen weekly, and companies use different words to describe their products. The terms artificial intelligence, cognitive intelligence, autonomous machines, and machine learning are all thrown around. This research brings clarity t...
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29 Jul 2022  |  Asia Pacific  |  Market Research
Asia-Pacific Mobile Financial Services Growth Opportunities
Disruptive Technologies, Customer Value Chain Compression, and Strategic Partnering are Fueling Growth
Mobile financial services (MFS) allow customers to access financial services and make financial transactions through mobile applications (apps). The use of mobile apps is playing an important role in the adoption of MFS in the Asia-Pacific (APAC), especially in areas where the mobile penetration rate is high and the population is largely underbanke...
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19 Dec 2022  |  North America  |  Market Outlook
Top 10 for 2023: Growth Opportunities for the Life Sciences Industry
An increasing focus on biologics, genomics, and multi-omics; the adoption of digital technologies; and a shift to patient-centric models are transforming the life sciences industry. At the same time, the emergence of value-based models, R&D activities to treat complex diseases, and healthcare consumerism provide an impetus to precision medicine. Wi...
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26 Dec 2024  |  Global  |  Frost Radar
Frost Radar™: Wavelength Services in North America, 2024
A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines
This Frost Radar™ focuses on leading service providers offering comprehensive wavelength services in North America. The North American market is in a mature stage. In recent years, the request for wavelength services has snowballed, driven by exponential demand for bandwidth from wholesale and retail customers. As such, the market is mainly driven ...
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Special Price $4,207.50 save 15 %
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10 Nov 2020  |  Asia Pacific  |  Market Research
Digitization and Cloud Migration Transforming Asia-Pacific Contact Center Applications Market, Forecast to 2026
COVID-19 Pandemic Accelerates Adoption of New Business Models and Optimization Tools to Boost Customer Experience
The Asia-Pacific (APAC) contact center applications market registered growth of 5.8% to reach $719.5 million in 2019. Technology up-gradation, cloud migration, and adoption of new technologies such as analytics, automation, and self-service applications are driving market growth. Frost & Sullivan expects the APAC contact center applications market ...
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