Search results for: 'distributed decis of service data'
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15 Oct 2025  |  Global  |  Customer Research
Global Agent Engagement Trends: A Customer Perspective
With AI-Driven Automation, Agents Are Critical for Successful CX
Business leaders have renewed their focus on CX, given the current global political and economic uncertainty. This focus extends to attention on security, business continuity, and operational efficiencies. More strategic, long-term objectives, such as market penetration, embracing AI, and enhancing employee experience, rank lower for the 2025-2026 ...
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16 Mar 2022  |  North America  |  Customer Research
US SD-WAN Enterprise Survey: Vertical Market Adoption Trends
Optimizing IT Resources, Improved Business Productivity, and Improved Customer Experience Driving SD-WAN Adoption among US Verticals
In this study, Frost & Sullivan provides a detailed analysis of the 2021 US SD-WAN survey conducted among enterprises in the US vertical markets on their preferences for SD-WAN. The survey respondents were the IT/network decision-makers from different verticals, including financial services, healthcare, retail, government, technology, and manufactu...
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30 Mar 2023  |  North America  |  Customer Research
2023 UCC Buyers’ Perspectives
Digital Technology Investment Plans are Strong Amid Trying Macro Conditions
As the pandemic fades there are questions about the sustainability of remote and hybrid work, how to modify office real estate to support remote work and better employee engagement. IT decision maker input in Frost & Sullivan's latest survey provides answers. Business leaders are confident that remote work is solidified as a norm, and that supporti...
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19 Nov 2024  |  Global  |  Customer Research
CX Growth Opportunities in the Energy Industry 2024 to 2025
Customer Perspectives
The primary goals of this study are to determine implementation plans of interaction channels, applications, and solutions in the contact center environment across industries and to understand purchase trends. It also investigates the factors that influence product selection. Decision-makers and purchase decision influencers of contact centers wer...
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29 Sep 2016  |  North America  |  Market Research
Market Engineering Analysis of the Wheel and Tire Equipment Market
The Tire Changer and Wheel Aligner Segments will Drive Overall Revenue
This research service presents an analysis of the wheel and tire equipment market. The scope of the study is passenger cars and light trucks in the United States and Canada. Total manufacturer revenue is expected to increase significantly by 2022; legislation, increasing VIO, and augmented miles will create constant demand for these equipment. This...
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30 May 2013  |  North America  |  Market Research
Analysis of the North American Automotive Wire and Cable Materials Market
Price-performance Index of Materials Will be Key in Driving Growth
This research service is segmented into analyses of polyvinyl chloride (PVC), cross-linked polyethylene (XLPE), fluoropolymers, and other materials used in the North American automotive wire and cable market. Market challenges, drivers, and restraints are discussed. Revenue and unit shipment forecasts to 2019 are included at the total market and se...
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30 Mar 2011  |  North America  |  Market Research
Global Water Market Outlook: Strategic Analysis of Water and Wastewater Management in the Pharmaceutical Industry
This research service examines the water and wastewater management related opportunities in the global pharmaceutical industry covering the buying pattern, market entry routes, distribution, technology, legislation, demand and geographical trends. Following from these, market growth for regional and market segments are forecasted. In addition, an i...
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17 Mar 2014  |  North America  |  Market Research
Strategic Analysis of the North American Above-the-neck Personal Protective Equipment Market
Economic Revitalization Paves the Market's Road to Recovery
This study provides a 360-degree perspective on the 2013 North American market for above-the-neck PPE. Specifically, the most significant trends, drivers, and restraints that impact each of the 4 main product categories (head, eye, face, and hearing) and industry verticals (construction, manufacturing, oil and gas, mining, utilities, and transporta...
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17 Apr 2013  |  North America  |  Market Research
Analysis of the North American HVAC Equipment Market
Increasing Demand for Energy-efficient Equipment Drives Growth
This research is primarily driven by the energy savings that can be achieved by upgrading to high-efficiency products and equipment replacements. This research service provides an in-depth analysis of the North American HVAC equipment market. It is segmented into unitary equipment, applied systems, and chillers. It provides revenue forecasts for th...
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01 Jun 2010  |  Africa  |  Market Research
The Pharmaceutical Industry in Key East African Countries
This research service provides in-depth analyses on 6 therapeutic markets in Uganda, Kenya, and Tanzania. It also quantifies and forecasts the total pharmaceutical industry and the contribution from the script- and over-the-counter markets. It further indicates the contribution from the public- and private sectors to the total industry value. The r...
$6,950.00