Search results for: 'more software'

The Customer Experience industry benefitted greatly from the COVID-19 pandemic, which shifted millions of agents to work-at-home (WAH) models and accelerated cloud contact center-as-a-service (CCaaS) adoption. In 2021 and 2022, investments soared; however, in 2023 global economic and political unrest created a more conservative and focused approach...

Frost & Sullivan defines communications platforms as a service (CPaaS) as any cloud-based platform that enables developers to programmatically embed voice, video, chat, and messaging services in their business or consumer applications and workflows. In nearly all cases, the embedded communications and collaboration services leveraged through a CPaa...

The financial services industry is on the brink of disruption, as the use of technology poses a challenge to market players and their existing products and services and associated costs. Thus it is important to revisit one of the oldest industries and re-conceptualize how it will thrive in the future aligning itself to looming social and technologi...

Today, companies globally are challenged by the rapidly shifting market forces including the fast rate of innovation, change in technology landscape, increasing consumerization and changing economic scenarios. Firms are increasingly launching new and disruptive services in the market to differentiate themselves from the rest. On the other hand, end...

This research service provides a study of the ICT technologies adopted by the automotive industry, including, wireless technologies, sensing technologies, and computational technologies that enable the creation of intelligent applications geared toward providing a cheaper, safer, automated, quicker and more sustainable transportation system. The ad...

The ICU is the most data-intensive part of the hospital, as continuous monitoring of patient health generates a huge volume of crucial data valuable for clinical decision making and future research. With digitalization, it is now easy and efficient to use analytics and connectivity solutions to analyze this data and draw insights for better care de...

21 Apr 2021  |  North America  |  Market Research

Transformative Mega Trends in the United States through 2030

Transformational Growth Opportunities in a Country Facing Converging Forces of Change

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Life in America, chapter 1 of a 3-part series, examines the complex intersections of social, education, work, political, economic, and urbanization trends set to converge in the next decade. As these trends collide, businesses must prepare for a number of strategic imperatives. Key among these are geopolitical chaos, transformative mega trends, ...

Most enterprises don’t have the time, interest or skill to continually monitor their cloud environments for efficiency—for example, to ensure that their instance sizes are adequate as application usage fluctuates; that they aren’t running idle virtual machines (VMs); or that they aren’t paying more than they need to. To help customers optimize thei...

The global oil and gas market is currently going through an unprecedented transformation, triggered by efforts to reduce carbon emissions and rely on more renewable and environmentally friendly energy sources. The digitalization and automation of processes accompanying this shift represent enormous opportunities, and the market is poised to witness...