Search results for: 'colocation-data-center-trends'

15 Mar 2018  |  North America  |  Market Outlook

Global Autonomous Driving Market Outlook, 2018

The Global Autonomous Driving Market is Expected Grow up to $173.15 B by 2030, with Shared Mobility Services Contributing to 65.31%

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2018 will see the first true deployment of automation where the vehicle will tell the driver with the first level 3 (L3) autonomous capability by taking the driver out of the loop to be introduced next year. Ironically, this may happen through a software patch update or a flagship generational product launch. Regardless of the medium through which ...

Email remains the center of modern cyberattacks. It is the primary communication method for business and is therefore a prime attack vector used as a gateway into complete takeover of an organization’s networks. The threat landscape continues to change rapidly. Attackers target email but also breach organizational defenses via attack vectors suc...

The multilayered architecture of cloud-native applications, involving containers, microservices, and underlying infrastructure, complicates threat detection and incident response. Attacks can move across these layers, starting at the application level, exploiting API or unknown vulnerabilities, and moving laterally through the container layer to th...

This Frost Radar™ examines the Australian customer experience (CX) management services landscape, which is a subset of the broader business process outsourcing/management industry. In a CX management arrangement, a company contracts an outside supplier to run customer service work instead of doing it in-house. The work ranges from handling simple c...

24 Nov 2020  |  Asia Pacific  |  Market Research

Customer Experience Outsourcing Services Market in Southeast Asia Boosted by the Experience Economy

The Need for Digital Technologies and Rightshoring Capabilities is Transforming the Industry

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The experience economy is forcing organizations around the world to rethink how they do business. They can no longer simply focus on selling goods or providing services at a single point in time. Todays digitally savvy consumers demand constant connection and memorable experiences through easy access to information, ongoing interactions with brands...

The 15th Anniversary Customer Contact West: A Frost & Sullivan Executive MindXchange in Huntington Beach was a meeting of innovative, enthusiastic, collaborative, and analytical minds. This year, the main challenges discussed by contact center leaders were: · Improving employee engagement and retention · Finding the right balance between ex...

Abstract: The global Customer Experience Platforms market achieved solid growth in 2025, driven by an acceleration of AI-based and advanced capabilities in contact center implementations. As organizations increasingly realize that providing superior CX is fundamental for competitive differentiation, they are responding to growing customer expectati...

The consumer communication services tracker for the first quarter of 2023 provides detailed information for several companies in the consumer communication services space in the United States and Canada. The aggregated data—delivered by country, technology, and company—includes subscriber, revenue, net add (loss), projection, and market share for t...

The consumer communication services tracker for the second quarter of 2023 provides detailed information for several companies in the consumer communication services space in the United States and Canada. The aggregated data delivered by country, technology, and company includes subscriber, revenue, net add (loss), projection, and market share for ...