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23 Nov 2020  |  Asia Pacific  |  Market Research
Automation and Workforce Management Driving the Philippine Contact Center Applications Market, Forecast to 2026
Personalisation and Proactive Customer Experience Represent Key Growth Opportunities
The Philippines contact center applications market generated revenue growth of 4.2%, with market revenue of $21.7 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR)...
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23 Nov 2020  |  Asia Pacific  |  Market Research
Cloud Migration Powering Australian Contact Center Applications Market, Forecast to 2026
Artificial Intelligence and Analytics Driving Operational Efficiency and Customer Satisfaction
The Australian contact center applications market generated revenue growth of 6.9%, with market revenue of $147.5 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR)...
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15 Jul 2022  |  North America  |  Market Research
Global Business Process Management Services Growth Opportunities
Disruptive Digital Technologies Accelerate BPM Transformation in a Post-COVID-19 World
Traditional BPM and customer experience (CX) services are undergoing a paradigm shift. The need for effective and efficient front- and back-office operations has led to process optimization through digitalization. In the past, organizations focused primarily on optimizing their front-office operations (customer facing functions including customer s...
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15 Sep 2023  |  Global  |  Market Research
Growth Opportunities in the Global Network Services Industry, 2023
Multinational Corporations Need Global Partners for Flexible, Secure Networking to Enable Digital Transformations
The global enterprise network services industry serves multinational corporations that operate in more than 50 countries. The top 12 providers have captured about 90% of the market. They consist of both network operators and system integrators, with a robust ecosystem of internet service providers and telecom partners around the world. Services...
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24 Sep 2024  |  North America  |  Market Research
2024 North American Managed SD-WAN Forecast to 2028
Growing beyond the WAN
Networks demand high automation with on-demand and programmable features to keep pace with the growth of modern, dynamic infrastructures. These are pivotal in discussions about digital infrastructure because they are the backbone of the ecosystem. The SD-WAN market is considered mature, with expectations of steady growth for many years before any d...
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26 Mar 2025  |  Global  |  Technology Research
Safety Innovations in Lithium-ion Battery Technology: Growth Opportunities, 2025–2030
Revolutionary advancements in fire-resistant materials, thermal management, and failure analysis are enhancing the safety of lithium-ion batteries.
Lithium-ion batteries (LiB) are seeing an increased number of innovations to cater to the demand of safer battery technologies. These innovations aim at decreasing the risk of fire, enhance reliability and longevity, and ensure usability for multiple use-cases. Battery developers and manufacturers are focused on creating fire-resistant materials an...
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17 Jan 2020  |  South Asia, Middle East & North Africa  |  Market Research
Light Vehicle Leasing Market in India, Forecast to 2023
Though Only 0.6% of Vehicles were Leased in 2018, Growth of the Fleet Leasing Market will be Driven by Rising Awareness of the Benefits of Leasing
Fleet leasing is still an emerging market in India. The implementation of the Goods and Services Tax (GST) created uncertainty in the fleet leasing market dented growth rates through H2 of 2017 and 2018. Leasing companies are expected to educate their customers on the implications of GST and revive growth in 2019. Financial leasing is expected to g...
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05 Feb 2020  |  North America  |  Market Research
Light Vehicle Leasing Market in Mexico, Forecast to 2023
Despite the Decreasing Volumes of New Fleet Leasing, Increasing Consumer Awareness and Expected Recovery in Macro-economics will Drive Growth from 2020
The Mexican vehicle leasing industry is experiencing challenges due to a variety of reasons including macro-economic factors, such as tight public investments, trade tensions with the United States, and the global economic slowdown. However, the change in the government after the 2018 general elections is expected to open new opportunities in the m...
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04 Feb 2020  |  North America  |  Market Research
Light Vehicle Leasing Market in the United States, Forecast to 2023
The Penetration of Electric Vehicle Among Company Car Fleets is Lower Than Retail Channel, As Concerns Over Total Cost of Asset Operation Has Slowed Down Uptake
Company car registrations increased from 2013 to 2018, spurred by a strongly performing industrial sector. While utility vehicles comprise a major part of company fleets in the US, growth in various sectors of the economy has driven demand for new vehicles and fleet renewals. Financial leasing is the dominant leasing solution in the US. This is att...
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31 Jan 2020  |  Asia Pacific  |  Market Research
Light Vehicle Leasing Market in South Korea, Forecast to 2023
While Favorable Policies Create a Mature Leasing Market, Rising User Demand Causes Leasing Companies to Evolve into End-to-End Mobility Providers
Fleet registration is expected to grow, aided mainly by registrations in the company car fleet. Company cars, which are provided mainly for work purposes in South Korea, are experiencing increased demand from industries and corporate firms. Leasing, comprising operational leasing and financial leasing, is the major sourcing channel for company cars...
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