Growth Opportunities in the Global Network Services Industry, 2023

The global enterprise network services industry serves multinational corporations that operate in more than 50 countries. The top 12 providers have captured about 90% of the market. They consist of both network operators and system integrators, with a robust ecosystem of internet service providers and telecom partners around the world.

Services include network transport and those that run over the physical network. Communication services, such as unified communications,
SD-WAN/SASE, contact center routing and intelligence, and traditional voice and data are at the heart of the network operator’s portfolio.
The leaders in this space have additionally beefed up their security offerings and invested millions of development dollars in advanced,
easy-to-use, API-driven online portals that help the customer and drive automation and innovation to the back office.

In this report, Frost & Sullivan includes revenue and connections forecasts through 2027. It focuses on the top network service providers that offer a range of cloud, collaboration, and connectivity services and highlights growth areas such as professional services, application consulting, security, and the internet of things as operators seek to offset the declining revenues of traditional telecom services.

Author: Stephen Thomas