Search results for: 'fast digitization'

Traditionally, CMOs have thrived by aggregating demand and delivering benefits of economies of scale. However, with the fading era of blockbuster drugs dispensed to large patient pools and shift to precision medicine, focus on niche indications, and increased R&D in biologics, pharma sponsors are increasingly turning to CMOs as strategic partners i...

Amid rising global trade tensions and sluggish global economic outlook for 2020, the global healthcare market is expected to cross the $2 trillion mark in 2020. Healthcare will be among the top two priorities for voters in the 2020 presidential election in the US. In the European region, looming BREXIT indecision is likely to have a strong impact o...

Turkey's bus market is undergoing a period of structural change marked by tightening growth conditions, shifting customer expectations, emerging technologies, and new regulatory compliance. This study provides a comprehensive outlook of how the sector is evolving and why companies are finding expansion more challenging than in previous cycles. It e...

Financial institutions have identified in-vehicle payment as a fantastic opportunity to expand their footprint in online payment solutions by leveraging tokenization and check-out payment services. This is not an easy task as car manufacturers are reluctant to open up access to the vehicle’s infotainment system in order to retain control of the qua...

04 Sep 2020  |  Asia Pacific  |  Frost Radar

Frost Radar™: Australia Customer Experience Outsourcing Services Market, 2020

A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines

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Delivering effective and efficient customer experiences has become the foundation of customer-centric organizations growth strategies. In Australia and around the world, customers are demanding engaging experiences, personalization, and on-demand, predictive, and proactive services. A successful customer experience strategy requires a customer enga...

Frost & Sullivan launched the first ever virtual customer contact event. The new platform proved successful for an interactive Executive MindXchange, despite the obstacles COVID-19 created for such events. We had a full house, where the majority of people stayed engaged on the event platform throughout the program. Moving from session to session wa...

The Transformational Health team at Frost & Sullivan provides critical insights into the US clinical chemistry and immunoassay industry, highlighting the recent activities, key growth opportunities, and trends that are shaping the industry. The already dynamic in vitro diagnostics landscape in the United States was affected even more by the recen...

The Internet of Things (IoT) is permeating every aspect of consumer and enterprise activities. With the growth of microelectronics, ubiquitous connectivity, and predictive computing, the IoT is poised for rapid growth. Businesses must transform themselves into nimble and data-driven organizations that can stave off competition as low entry barriers...

•The demand for data storage technologies stems from the need to efficiently and quickly process large data sets in critical applications such as Big Data, AI, and IoT. Over the years, data storage technologies have evolved on the back of advancements in the components used in storage devices and technologies. •The key factors driving the growth ...