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10 Jun 2026  |  Global  |  Frost Radar

Frost Radar™: AR-Centric Augmented Connected Worker Platforms, 2026

A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines

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As manufacturers confront the realities of a skilled labor shortage, augmented connected worker (ACW) platforms can be a key ally in training a new workforce and strengthening employee retention through comprehensive upskilling, skills management tools, and assistance throughout workers’ shifts. Platforms that have a strong foundation of augmented ...

The COVID-19 pandemic rapidly changed how buildings function. Building mobility solutions such as crowd analytics, elevator and escalator systems, and smart parking (including electric vehicle [EV] charging stations) have gained more importance and will form a crucial part of buildings and cities moving forward. Rapid employment of the Internet of ...

The move to the cloud and hybrid workspaces have become the business norm, and the management of user, machine, and workload identities requires a cloud-native and cloud-first approach. In an environment of ever-more-complex hybrid and multicloud architectures, security concerns and use cases, limitations due to certificate issuance and PKI managem...

This Frost Radar™ examines the European customer experience (CX) management services landscape, which is a subset of the broader business process outsourcing/management industry. Usually, CX management is a business arrangement in which a company contracts an outside supplier to perform a service rather than accomplishing it in-house. Services can ...

This Frost Radar™ examines the Asia-Pacific customer experience (CX) management services landscape, which is a subset of the broader business process outsourcing/management industry. Usually, CX management is a business arrangement in which a company contracts an outside supplier to perform a service rather than accomplishing it in-house. Services ...

A customer experience platform (CXP) brings order to the complexity of modern customer interactions, covering multiple channels and touchpoints to deliver a journey that is seamless, consistent, and personalized. Providers featured in this Frost Radar™ analysis offer a full-fledged native CXP that includes contact center software, AI, omnichannel e...

5G represents a fundamental shift in communication network architectures that will accelerate revenue generation through innovative services facilitated via 5G-enabled smartphones, tablets, laptops, and Internet of Things (IoT) devices. It will deliver a potent combination of network capabilities and flexible options for network deployments, servic...

The 2019 version of the connected car outlook covers an overview on the upcoming technologies, features, services and global trends surrounding connected cars and automotive IT. The research includes latest features being introduced by automakers such as Marketplace, features-on demand, in-vehicle payments and newer telematics services. Predictions...

The concept of creating a replica of equipment or a system, or physical asset called digital twin is gaining interest in the manufacturing sector. Technologies such as artificial intelligence, advanced software platforms, communication, big data analytics, and sensors are enabling improvements in efficiency and productivity. Mixed reality, holograp...