Search results for: 'fast digitalization'

04 Sep 2020  |  Asia Pacific  |  Frost Radar

Frost Radar™: Australia Customer Experience Outsourcing Services Market, 2020

A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines

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Delivering effective and efficient customer experiences has become the foundation of customer-centric organizations growth strategies. In Australia and around the world, customers are demanding engaging experiences, personalization, and on-demand, predictive, and proactive services. A successful customer experience strategy requires a customer enga...

Frost & Sullivan launched the first ever virtual customer contact event. The new platform proved successful for an interactive Executive MindXchange, despite the obstacles COVID-19 created for such events. We had a full house, where the majority of people stayed engaged on the event platform throughout the program. Moving from session to session wa...

The Transformational Health team at Frost & Sullivan provides critical insights into the US clinical chemistry and immunoassay industry, highlighting the recent activities, key growth opportunities, and trends that are shaping the industry. The already dynamic in vitro diagnostics landscape in the United States was affected even more by the recen...

The Internet of Things (IoT) is permeating every aspect of consumer and enterprise activities. With the growth of microelectronics, ubiquitous connectivity, and predictive computing, the IoT is poised for rapid growth. Businesses must transform themselves into nimble and data-driven organizations that can stave off competition as low entry barriers...

Hybrid work is here to stay, and the workplace is rapidly changing. As the pandemic has influenced people's attitudes toward hybrid work to varying degrees, the percentage of people who will return to the workplace is in flux. As a result, there is a greater need to recognize employee preferences for hybrid working and accommodate multiple user-pro...

09 Feb 2022  |  Global  |  Frost Radar

Frost Radar™: Downstream Global Navigation Satellite System Services, 2021

A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines

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As the world moves toward automation and digitization, established and emerging industries will rely on geolocation. Accurate positioning, timing, and synchronization capabilities, for example, would reduce the cost of setting up new 5G network infrastructure and enable different location-based services and applications. High-accuracy downstream...

In 2020, there was a 26.8% drop in total LATAM passenger vehicle sales, equivalent to a reduction of 1.5 million units. The Brazilian market was responsible for the largest drop in units, reaching 710,000 units less than 2019, followed by Mexico’s 368,000 unit drop. The automakers had different strategies for this period, from closing plants to dev...

27 Jul 2022  |  Global  |  Market Research

Global Artificial Intelligence Growth Opportunities

Transformative Mega Trends in AI Create ICT Growth

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As the Mega Trends shape the AI landscape, it will have a ripple effect on new revenue and growth opportunities for start-ups and global information and communication technology (ICT) companies. This research service identifies growth opportunities related to providing integration services to build customized solutions for AI, edge data centers, an...

Consumers are a large and extremely vulnerable component of the cybersecurity equation. One of the most significant developments in this area during the COVID-19 pandemic was that enterprises accelerated their digital transformation efforts, although many struggled to put in place adequate security protocols and continue to patch their systems as n...