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17 Nov 2022  |  North America  |  Frost Radar
Frost Radar™: Electric Commercial Vehicle Charging Network Start-ups in North America and Europe, 2022
A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines
As government initiatives promote the use of zero-emission vehicles and commercial vehicle manufacturers continue to launch new models, Frost & Sullivan projects that about 7.2 million electric commercial vehicles will be in operation in North America and 5.8 million in Europe by 2030. Sufficient charging infrastructure will have to be in place to ...
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05 Dec 2022  |  North America  |  Frost Radar
Frost Radar™: North American Mobile Field Service Management Market, 2022
A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines
The mobile field service management (FSM) market continues on a strong growth trajectory in the North American region. These software solutions provide real-time guidance to workers on the front line, typically via a smartphone or tablet. Hard-dollar business impacts include faster time to first fix, fewer truck rolls, and more satisfied technician...
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18 Feb 2020  |  Latin America  |  Market Research
Brazil’s Total Telecommunications Services Market and the Impact of Mega Trends, Forecast to 2024
Value-added Services (VAS) and FTTH will Drive Market Growth as Data Usage Increases
This Frost & Sullivan research service makes an analysis of the Brazilian total telecommunications services market and the impact of Mega Trends on it. It also provides market sizing and forecasts by segment and technology, both in terms of lines in service (LIS) and revenue, as well as market share figures. In this research, Frost & Sullivan's exp...
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19 Dec 2025  |  Global  |  Customer Research
Navigating Customer Experience Trends in Healthcare, 2025 to 2027
A Customer Perspective
Healthcare is at a crossroads. Rising costs, workforce shortages, clinician burnout, and growing patient expectations are converging to create unprecedented challenges—and opportunities. This report, Navigating Customer Experience Trends in Healthcare, is your roadmap to understanding how contact centers and CX strategies are evolving to meet these...
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21 Aug 2020  |  North America  |  Market Research
Enterprise Communications Security Trends and Considerations
New Technologies Mean New Threats to Mission-Critical Business Communications
The business telephone system, commonly referred to as a private branch exchange (PBX), predates the invention of the Internet, Ethernet and the personal computer. As such, legacy PBXs were always deployed on dedicated infrastructure. The call-control manager was a standalone hardware server or appliance serving as the bridge between the PSTN and h...
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27 Aug 2020  |  Global  |  Market Research
Smart Labs as Key Drivers for the Digital Transformation of Diagnostic Laboratories, 2020
Robotic Automation, Internet of Things (IoT), and Artificial Intelligence (AI) Offering Growth Opportunities for Academic and Commercial Diagnostics Labs
Diagnostic academic and commercial research labs suffer from cost pressures, given the ongoing Protecting Access to Medicare Act (PAMA) regulations and reproducibility issues, and are under productivity strain. The recent COVID-19 pandemic leading to increasing test volumes and renewed focus on research and development (R&D) to drive innovation wil...
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28 Jan 2021  |  North America  |  Market Research
Transformative Mega Trends Drive the Global Secure SD-WAN Market, Forecast to 2024
Technology Strategy Driven by the Convergence of Security and SD-WAN
Secure SD-WAN refers to solutions (product or services) that offer SD-WAN connectivity and security capabilities to create a secure SD-WAN environment to protect remote branches, users, devices, and cloud applications from cyber threats when connected to external Internet and cloud services using insecure Internet broadband and/or cellular networks...
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18 Feb 2021  |  Europe  |  Customer Research
Communications and Collaboration Investment Priorities
IT/Telecom Buyers’ Perspective
This study provides the data collected through an online survey of 1,129 IT and telecom decision makers across customer size segments, industries and world regions. The survey was conducted in November-December 2020. Respondents were qualified as follows: • IT/telecom decision maker in organizations with 10+ employees • Having knowledge on communic...
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04 May 2021  |  North America  |  Market Research
The COVID-19 Pandemic and a Rising Focus on Women’s Untapped Healthcare Needs are Transforming the Global Femtech Solutions Industry
The Healthcare Needs of the 3.90 Billion Global Female Population Creates New Growth Opportunities
In an era of precision medicine and precision health, women deserve to receive gender-specific healthcare. The side-effects of the pandemic, like prolonged homestay induced by lockdowns, have disproportionately impacted women who have experienced a higher burden of household chores, increased anxiety and depression, etc., leading to a dramatic incr...
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16 Jul 2019  |  North America  |  Market Research
Digital KPIs Transforming the Automotive Industry
Customer-centric Metrics at the Forefront of Performance Assessment as Companies Embrace Digitization and Expand into New Monetization Avenues
The automotive industry as we now know it is undergoing a distinct, irreversible shift. Nothing is the same it was five years ago. Companies continue investing in new technologies that will enhance their customer-facing applications and their internal efficiencies. However, when it comes to measuring their performance as an organization or to asse...
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