Search results for: 'management system certification'
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21 Oct 2021  |  Europe  |  Customer Research
Impact of COVID-19 on Healthcare Contact Centers
Acceleration in WAHA, Self-Service & Cloud Investments
The healthcare industry was hit hard by the pandemic as it tackled the toughest of challenges around the globe- slowing down the virus, managing hospital capacity, keeping its staff safe, and ensuring patient privacy and confidentiality. Contact centers were busy far beyond capacity, driving organizations of all sizes to accelerate investments in s...
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30 Apr 2019  |  Global  |  Technology Research
Disruptive Innovations Powering Smart Buildings
Overview of Key Developments and Innovations Enabling the Adoption of Smarter Buildings
Smarter building infrastructure is expected to play a very important role in reducing the amount of energy required by the building stock globally. European Commission estimates that the energy needs of buildings in Europe corresponds to approximately 40% of the total energy generated in Europe and EIA estimates the energy consumed by the commercia...
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08 Nov 2022  |  North America  |  Market Research
Growth Opportunities in North American Passenger Vehicle Connected Services
OEMs Focus on Convenience to Enhance EV and Autonomous Vehicle Customer Experience
The North American connected car market is incorporating technologically advanced services into vehicles. By initiating connected services, such as vehicle DTC and eCall, into the present-day remote car-to-home and biometric authentications, automakers focus on increasing awareness of these services among users to improve connected vehicle penetrat...
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27 Jul 2023  |  South Asia, Middle East & North Africa  |  Market Research
Growth Opportunities in the Indian Connected Truck Telematics Market
The High-performing Indian Economy and Strong Government Support will Nurture Commercial Vehicle Telematics and Boost Transformational Growth
The Indian connected truck telematics market is entering a presumably long growth phase and is already the fastest-growing market worldwide. It presents rewarding opportunities in terms of service revenue and potential new technology integration. The government is introducing new measures to support infrastructure development and drive technology a...
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19 Apr 2023  |  Global  |  Market Research
Global Network Performance Monitoring Solution and Application Performance Monitoring Solution Growth Opportunities
Increasing Network Complexity and Accelerating Digital Transformation will Ensure Future Growth Potential
This analytics covers solutions that facilitate network performance monitoring and application performance management; these solutions are critical to making efficient utilization of physical servers and network components and to ensuring complete digital transformation. As workloads on both applications and networks increase, data center dynamics ...
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05 Nov 2025  |  Global  |  Technology Research
Membraneless Electrolysis: Recent Technical Breakthroughs and Growth Opportunities
Assessing Various Membraneless Technologies for the Electrolysis Process—Technology Roadmap and Industry Landscape
Membraneless electrolysis is rapidly advancing as a transformative technology for sustainable hydrogen production, offering solutions to membrane-related cost, durability, and gas purity challenges. Recent breakthroughs in electrode architecture, redox mediator design, and flow management have enhanced the efficiency, scalability, and operational f...
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15 Apr 2026  |  Global  |  Market Research
ViVE 2026: Key Takeaways and Growth Opportunities
Scalability and Enterprise Alignment will Decide the Viability of AI Companies in Healthcare
ViVE 2026, held February 22–25 in Los Angeles, brought together more than 7,000 attendees, 230+ speakers, and 300 exhibitors to define the year’s direction in digital health. It reinforced a pivotal message for the healthcare IT ecosystem: AI has moved beyond experimentation and is now a core enterprise capability requiring scale, governance, and a...
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21 Jul 2026  |  Global  |  Market Research
Point-of-Care Testing Market, Global, 2024–2031
The POCT Market is Experiencing Transformational Growth, Driven by Decentralized Molecular Diagnostics, Ultra-rapid Testing, and Connected Clinical Intelligence Ecosystems
The global POCT market is rapidly evolving from standalone rapid diagnostics to connected, AI-enabled clinical intelligence ecosystems that support decentralized healthcare delivery. Growth is driven by the increasing demand for faster clinical decision-making, early disease detection, personalized treatment, and expanded access to testing across h...
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28 Aug 2026  |  Europe  |  Market Research
Strategic Insights into European Automotive Engineering Services Providers in the Software-Defined Vehicles Era
Software-Defined Vehicle Complexity is Driving Transformational Growth Due to Rising Software Integration, Validation, and Compliance Demands
Software-defined vehicle (SDV) development is reshaping Europe’s automotive engineering service provider (ESP) market, shifting demand from capacity-led engineering support toward platform integration, software lifecycle management, validation automation, and compliance-by-design. This Frost & Sullivan analysis assesses how original equipment manuf...
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10 May 2023  |  North America  |  Customer Research
Retail Contact Center Growth Opportunities in North America—2023
Successful Providers Must Bridge the Physical and Digital Realms
Preparing for a pandemic that lifts or redescends is top of mind for retailers that must navigate increasing foot traffic in stores and in malls with a large retail footprint. To mitigate economic headwinds, customer retention is key. Malls and retailers need new ways to entice pandemic-weary customers, and retailers must find the optimal mix of di...
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