Search results for: 'volume-based procurement'

03 Mar 2022  |  North America  |  Frost Radar

Frost Radar™: US eCommerce Fraud Prevention, 2022

A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines

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The US eCommerce market is on a strong growth trajectory. Revenue grew 20% in 2021 to approximately $850 billion. Many of the purchasing trends that emerged at the beginning of the pandemic have become permanent as consumers embraced the ease and convenience of home delivery and curbside or in-store pickups. Frost & Sullivan’s research indicates th...

The year 2021 was pivotal for contact centers. Organizations grappled with the continual challenges brought on by the COVID-19 pandemic while working to meet customer demand for efficient service and an improved customer experience (CX). The contact center and CX landscape was severely affected by the disruptions caused by the pandemic, which accel...

Data strings from vehicles, machines, products, and facilities are generated to alert users of asset operating conditions. Data is created to notify users of asset location and condition and if something is about to go wrong. This data is churned out constantly, and organizations that acknowledge and find ways to monetize it can become market lea...

14 Jun 2022  |  Global  |  Megatrends

Global Frictionless Commerce Growth Opportunities

Enhancing Customer Experience through the Convergence of Physical and Digital Retail

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The retail industry is undergoing a transformational shift wherein physical and digital customer experiences are converging. Retailers want to leverage digital tools that will help them derive contextual, behavioral, and location-based information to create unique and engaging customer experiences. Digitalized eCommerce platforms will enable fricti...

In the last decade, digital transformation initiatives have rapidly developed in the global defense market. The Western Armed forces had to accelerate digital footprint implementation and adopt the cloud IT infrastructure to handle, analyze, and store mass data on its various operational utilities. These initiatives are inevitable, particularly for...

Despite a subdued economic outlook, 2023 is forecast to remain upbeat for the global healthcare industry, supported by steady emerging market growth, increased post-pandemic health-centric policies, rapidly aging populations in major developed nations, and higher R&D spending. Rapid technological advancements and digital transformation are improvin...

12 Sep 2023  |  Global  |  Technology Research

Growth Opportunities and Impact of Sensors and Digital Technologies on Building Automation

The Need to Improve Indoor Air Quality, Occupancy Sensing, and AI and Digital Twin are Driving Building Automation Market Growth.

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Building automation is increasingly relying on sensor technologies and digital services. Buildings use sensors to gather information based on a range of operational and environmental factors, including temperature, humidity, light levels, occupancy, and energy. The information can be utilized to improve building performance in a variety of ways, in...

Frost & Sullivan’s global team of analysts and consultants continuously researches a wide range of industries across the globe. Primary and secondary analyses span the entire value chain, identifying organizations that consistently develop new growth strategies based on a visionary understanding of the future and a proven ability to effectively add...

Traditionally, business process management (BPM) or business process outsourcing (BPO) services were implemented as a cost-optimization concept based on labor arbitrage. However, BPM services have evolved and encompass core and noncore operations. Today, they permeate the entire business process value chain and address a wide variety of business ob...