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This Frost Radar™ examining the Latin American customer experience (CX) management landscape includes outsourcing services delivered in each local market and those from Latin American locations to countries overseas. CX management, a business arrangement in which a company contracts an outside supplier to perform a service rather than accomplishing...

This study presents findings from Frost & Sullivan’s 2025–2026 Voice of the Enterprise Security Customer Survey, based on responses from 2,100 senior cybersecurity decision‑makers across regions, firm sizes, and industries. The research explores generative AI products under consideration by organizations spanning the global economy, current cyberse...

18 Dec 2020  |  Global  |  Market Research

Urbanization Powering the Global Analytical X-ray Instrumentation Market

Customer Experience Driven by Performance and Sensitivity of Modern X-Ray Instruments Creates New Opportunities

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This Frost & Sullivan research examines the global analytical X-ray instrumentation market in detail over the 2016 to 2026 period. Analytical X-ray techniques are used for the analysis of materials, including structural and engineering components. X-ray techniques include X-Ray Diffraction (XRD) and X-Ray Fluorescence (XRF) spectrometry. XRF covers...

The Internet of Things (IoT) is already a significant market in Latin America, although still at a growth stage. The region boasted an estimated 397 million IoT devices in 2019, including all business-to-company and business-to-business applications and excluding personal devices such as smartphones, PCs, and tablets. That number is expected to re...

The outlook for the Central America and Caribbean economies is expected to stay bleak in 2020, registering technical recession in Q2–Q3 of 2020 and a full year recession for 2021. Local and global containment measures, along with the economies’ large dependence on tourism and remittances particularly coming from the United States, have led to a mas...

In 2021, of 6.7 million units sold, 70.7% were BEVs, and 29.1% were PHEVs. Global EV penetration increased from 4.4% in 2020 to 8.8% in 2021. APAC recorded a 151.7% YoY growth, the highest among others, helping it widen the gap between itself and Europe in 2021. Tesla retained the leadership with sales of 936,172 units, followed by the VW Group wit...

Following resilient performance in 2024, the global economy is expected to record a mild slowdown in 2025 as geopolitical tensions, uncertainty surrounding US policies, and weak Chinese and European growth prospects weigh on it. However, with interest rate cuts likely to gain pace in 2025 as global inflation levels converge with central bank targe...

Although artificial intelligence (AI) has been around for decades, and the contact center industry has been leveraging it for years, recent advancements in AI have rapidly accelerated. The latter half of 2024 spouted industry excitement for next-level GenAI - agentic AI, also sometimes called autonomous AI. Agentic AI can act as the glue for orches...

Connected vehicles are revolutionizing the automotive industry, evolving from transportation modes to smart, digital hubs that seamlessly integrate with users' lifestyles. In 2025, industry adoption of vehicle-to-everything (V2X) communication, AI-driven personalization, service-based monetization models, and software-defined Vehicles (SDVs) is exp...