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The European mass spectrometry market is mature and is expected to witness a CAGR of 7.2% from 2018 to 2025. The base year of the study is 2018 with a forecast period from 2019 to 2025. Single quadruple LC-MS, tandem LC-MS, GC-MS, TOF LC-MS, MALDI TOF MS, ICP-MS, and portable mass spectrometry are the different mass spectrometer configuration inclu...

This study provides an in-depth analysis of the APAC UCaaS market, including a forecast of installed users and average prices until 2029. The study discusses the state of UCaaS adoption and the growth potential across the five countries/sub-regions, including ASEAN, ANZ, India, Japan, and South Korea. Furthermore, this study provides market share a...

Machine-to-machine (M2M) devices and connections will experience significant growth during the forecast period. Key areas of application include connected homes, work, cities, cars, and health, with the connected homes segment securing a significant share in the market. The COVID-19 pandemic outbreak, which started in December 2019, took the world ...

The Asia-Pacific hosted Internet protocol (IP) telephony and unified communications-as-a-service (UCaaS) market is experiencing dynamic growth caused by a surge in demand for cloud-based communications platforms. As industries gradually evolve in the digital economy, enterprises are embracing UCaaS to capitalize on the benefits of cloud-based servi...

12 Jan 2021  |  North America  |  Market Research

North American Knowledge Management (KM) Market View for Customer Care, 2021

Knowledge Creation and Mining for Improve Employee and Customer Engagement

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Knowledge management (KM) is a mature technology area that can be broadly applied across all areas of business. Initially, KM was aimed at gathering and sharing of knowledge within an organization (across documents, databases, and other sources). One of the most critical early components of KM was content management; an organizations data and infor...

While Internet of Things (IoT) adoption is a strategic imperative, companies struggle with decisions related to legacy infrastructures, connectivity architecture and implementation. IoT professional service providers can help companies advance IoT plans by using their expertise and portfolio of solutions. Instead of following a build-and-own approa...

The airport digitalization market is a growth market estimated to generate more than $8.52 billion in revenue by 2030. A highly fragmented market, the top five companies contributed approximately 55% to the global revenue market in 2020. This figure is not expected to change significantly over the forecast period (2021–2030). The top companies in t...

This study is based on the findings of an online survey conducted in Q4 2018. The survey panel was comprised of U.S.-based companies? IT and/or telecom decision makers and influencers. The purpose of the survey was to gain a perspective from IT and telecom stakeholders on the adoption and effectiveness of UCaaS solutions, as well as the provider ...

The International Air Transport Association (IATA) has forecast passenger traffic to nearly double from 3.8 billion in 2015 to 7.2 billion by 2030. This increase will reflect in the number of checked baggage each year with forecasts pegging the number at close to 6.5 billion bags by 2030. As airport operators revise their plans and strategies to ha...