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The South Korean contact center applications market size is estimated to grow from $66.0 million in 2016 to $74.9 million by 2023, at a Compound Annual Growth Rate (CAGR) of 1.8%. This study is part of the Asia-Pacific research service for the contact center applications market which covers 14 countries (Australia, China, Hong Kong, India, Indones...

The Thai contact center applications market size is estimated to grow from $16.4 million in 2016 to $27.1 million by 2023, at a Compound Annual Growth Rate (CAGR) of 7.4%. The research service is part of the Asia-Pacific market tracker for the contact center applications market, which covers 14 countries (Australia, China, Hong Kong, India, Indone...

09 May 2018  |  Asia Pacific  |  Market Research

Asia-Pacific Contact Center Applications Market, Forecast to 2023

Moderate Growth is Expected, as Investment Will Shift from Core Application Segments

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The Asia-Pacific (APAC) contact center applications market size is estimated to grow from $647.1 million in 2016 to $733.1 million by 2023, at a Compound Annual Growth Rate (CAGR) of 1.8%. The research service covers the contact center applications market across 14 countries (Australia, China, Hong Kong, India, Indonesia, Japan, Malaysia, New Zeala...

Today’s business is heavily relying on the web and web applications for better customer engagement and improved operations. As the customer-facing or internal applications often contain valuable information, including customer data or sensitive financial information, the web applications constantly being a prime target for attackers. The surge of w...

Today, companies globally are challenged by the rapidly shifting market forces including the fast rate of innovation, change in technology landscape, increasing consumerization and changing economic scenarios. Firms are increasingly launching new and disruptive services in the market to differentiate themselves from the rest. On the other hand, end...

Thailand's facility management (FM) market is transitioning from labor-intensive, task-based service delivery to integrated, technology-enabled, and outcome-driven operating models. Customer expectations for operational efficiency, sustainability, resilience, digital visibility, and business outcomes are accelerating demand for integrated FM, predi...

This research service analyzes the market for bearings in Southeast Asia. It provides revenues and market trends for five bearings type in the base year 2005 and forecasts till 2010. The bearings types include ball bearings, cylindrical roller bearings, tapered roller bearings, needle roller bearings and spherical roller bearings. The Southeast As...

This report looks at the market dynamics of the International Data Services Market in Asia Pacific (APAC). Wrought with challenges, impending market consolidation & excess capacities in bandwidth on most major international routes, the price war persists. This invariably leads to dwindling bottom lines that could potentially threaten business profi...

This research service identifies major industry drivers, restraints, and regional and technology trends in the APAC automotive coatings market. The study provides an in-depth analysis of electro-coats, primers, base-coats, and clear-coats. Furthermore, it analyses specific trends such as chemistry and the penetration of water-borne, high-solid solv...