Search results for: 'requests for proposit software'

2020 created a perfect storm of challenges for the contact center industry. Organizations struggled to deliver on products and services since the COVID-19 pandemic broke out. During this uncertain time, it was even more important to listen and engage with customers and ensure the delivery of continued experiences. To address this, organizations had...

In the post-pandemic scenario, city governments invest in the effective use of data to deliver efficient urban transport systems, a cleaner environment, robust urban infrastructure, and improve city dwellers' overall quality of life. Frost & Sullivan's IoT Building Smart Cities: Growth Opportunities for IoT Start-ups is a resource to help the ecosy...

06 Oct 2021  |  North America  |  Market Research

US DoD C4ISR Growth Opportunities

The Shift to Multi-domain Operations will Open Up More Opportunities for Commercial Product Manufacturers

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This Frost & Sullivan research service focuses on US Department of Defense (DoD) command, control, communications, computers, intelligence, surveillance, and reconnaissance (C4ISR) budget spending. The study also analyzes research, development, test, and evaluation (RDT&E); procurement; operations and maintenance (O&M); and other services. Contract...

The year 2021 was pivotal for contact centers. Organizations grappled with the continual challenges brought on by the COVID-19 pandemic while working to meet customer demand for efficient service and an improved customer experience (CX). The contact center and CX landscape was severely affected by the disruptions caused by the pandemic, which accel...

As part of Frost & Sullivan’s ongoing research on Cybersecurity, we conducted a deep-dive into the Global DDoS Mitigation market. Distributed Denial of Service (DDoS), among the most common hacker attacks, overwhelms network hosts with invalid requests from 'distributed’ sources, leading to legitimate requests being lost or ignored in the ensuing m...

This study aims to research and analyse the new era of digital transformation in the farming industry and to assess the value proposition of these new technologies that address the expectations of farmers in transforming their business practices. Adoption of agricultural technology has become imperative for farmers, as they are facing tighter farm ...

Retail technology investment in Australia is projected to record a CAGR of 28.8% from 2016-2021 largely driven by evolving consumer requirements and intensifying retail competition from international entrants and new business models. These factors are set to raise standards across both the front and back ends of retail technology. Current investmen...

Businesses of every size and industry rely on a wide array of technology to enable communication and collaboration among employees, customers, suppliers and partners. Yet, all too often, businesses are compelled to work around the limitations of these tools. Business processes and workflows are sometimes structured around the communications platfor...

As cloud communications penetrate mainstream buyers, customer requirements become more diverse, which creates challenges and opportunities for unified communications-as-a-service (UCaaS) platform providers. Evolving portfolio and solution capabilities, go-to-market strategies, and value propositions compel market participants to constantly adjust t...