Australian Retail Technology Report, 2016–2021

Australian Retail Technology Offers Sizeable Growth Opportunities

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Retail technology investment in Australia is projected to record a CAGR of 28.8% from 2016-2021 largely driven by evolving consumer requirements and intensifying retail competition from international entrants and new business models. These factors are set to raise standards across both the front and back ends of retail technology. Current investments mostly involve forward-thinking retailers looking to capitalise on technologies such as BDA, cloud computing, and AI. Spending is expected to reach 4.58 billion by 2021 Retail technology innovation and implementation in Australia lags behind that of other developed countries. While investments in retail technology in Australia are significantly lower than the Unite

Table of Contents

Executive SummaryKey FindingsKey Findings (continued)Retail Technology Investment Retail Technology Overview and Segment DefinitionsMarket Study Definition & ScopeScope and Purpose of ReportScope of Technology CoverageUnderstanding Store-based Retail ComponentsUnderstanding Non-Store-based Retail ComponentsUnderstanding Retail TechnologiesUnderstanding Retail Technologies (continued)Understanding Retail Technologies (continued)Understanding Retail Technologies (continued)Understanding Retail Technologies (continued)Market Drivers and Restraints for Retail TechnologyMarket DriversDrivers ExplainedMarket RestraintsRestraints ExplainedAustralian Retail SectorSnapshot of the Australian Retail SectorAustralian Retail Environment Australian Retail Environment—Arrival of AmazonAustralian Retail Environment—CharacteristicsIntroduction of Retail Technology in AustraliaIntroduction of Retail Technology in Australia (continued) International Retail Entrants in Australia Case Study—Apple Store ExperienceInternational Retail Entrants in AustraliaRetail Sector in AustraliaRetail Landscape in AustraliaAustralian Retail Market Trends8 Key Retail Trends in Australia8 Key Retail Trends in Australia (continued)Retail Technologies in Australia—Mobile Point-of-SalemPOSmPOS (continued)mPOS (continued)Case Study—AlipayCase Study—7-Eleven-PlexuremPOSRadio-Frequency Identification (RFID)Radio-Frequency IdentificationRadio-Frequency Identification (continued)Radio-Frequency Identification (continued)Case Study—Coles SupermarketsBeacon TechnologyBeacon Technology Case Study—Scentre Group-WestfieldBeacon TechnologyBeacon Technology (continued)Beacon Technology (continued)Digital SignageDigital Signage Digital Signage (continued)Digital Signage in RetailCase Study—Hive by LaminexBig Data Analytics (BDA)Big Data Analytics Big Data Analytics (continued)Big Data Analytics (continued)Big Data Analytics (continued)Case Study—WoolworthsArtificial IntelligenceArtificial Intelligence Artificial Intelligence (continued)Artificial Intelligence (continued)RoboticsRoboticsRobotics (continued)Case Study—Commonwealth Bank-StocklandCase Study—Lakeba Shelfie The Future of RoboticsAugmented Reality and Virtual RealityAugmented Reality and Virtual RealityAugmented Reality and Virtual Reality (continued)Case Study—AR Uses in Australian RetailKey Retail Technology Participants in the MarketRetail Technology Ecosystem—Profile of ParticipantsRetail Technology Ecosystem—Profile of Participants (continued)Retail Technology Ecosystem—Profile of Participants (continued)Retail Technology Ecosystem—Profile of Participants (continued)Retail Technology Ecosystem—Profile of Participants (continued)Retail Technology Ecosystem—Profile of Participants (continued)Retail Technology Ecosystem—Profile of Participants (continued)Retail Technology Ecosystem—Profile of Participants (continued)Ecosystem of Retail Technology ParticipantsEcosystem of Retail Technology Participants (continued)Retail Technology—Competitive LandscapeGrowth Opportunities and Companies to ActionGrowth OpportunityStrategic Imperatives for Success and Growth The Last WordFuture Retail Ecosystem—IoT in Australian RetailWhat’s Next for Australia’s Retail Market?Retail Technology Market OutlookLegal DisclaimerThe Frost & Sullivan StoryThe Frost & Sullivan StoryValue Proposition—Future of Your Company & CareerGlobal PerspectiveIndustry Convergence360º Research PerspectiveImplementation ExcellenceOur Blue Ocean Strategy

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