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07 Sep 2020  |  Europe  |  Market Research

Contact Center as a Service (CCaaS) Solutions Energize the European Customer Experience Space, 2020

CCaaS Solutions Inject Agility into the Customer Journey and Enable Organizations to Pivot and Recover from Disruption

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This study examines the cloud-based contact center (CC) solutions market in Europe. In the past, Frost & Sullivan has done combined studies for contact center on-premise solutions, hosted, and cloud solution markets. However, this year the studies are separated. This study is based on extensive primary and secondary research. This study finds tha...

Amid rising global trade tensions and sluggish global economic outlook for 2020, the global healthcare market is expected to cross the $2 trillion mark in 2020. Healthcare will be among the top two priorities for voters in the 2020 presidential election in the US. In the European region, looming BREXIT indecision is likely to have a strong impact o...

Cloud computing has become a pivotal element in the modern business paradigm, offering diverse cloud models and services that streamline IT infrastructure and drive digital transformation. The transition to cloud computing introduces a huge number of new cyber risks and attack vectors, leaving organizations susceptible to a variety of cybersecurity...

Hospitals are under extreme pressure to reduce or cut costs and become more profitable. Operating rooms (ORs) drive approximately 60% of revenue in the average hospital. The most critical hospital issues entail finding new methods to reduce human errors and improve efficiency and quality of surgical care. New technology is now available to help hos...

03 Aug 2022  |  North America  |  Customer Research

US SD-WAN Enterprise Survey: Adoption Trends by Business Size

SD-WAN Forms the Foundation to Digital Transformation Initiatives

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In this report, Frost & Sullivan provides a detailed analysis of the 2021 US SD-WAN survey conducted among different business sizes on their preferences for SD-WAN. The survey respondents are C-suite and IT/network decision-makers among different business sizes, including small businesses (250 to 499 employees), mid-size businesses (500 to 999 empl...

19 Dec 2023  |  Global  |  Market Research

Global Automotive OEMs Sustainability Practices

Key Global Automotive OEMs are Employing Disruptive Technologies and Sustainable Practices to Achieve Carbon Neutrality by 2050

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This report delves into the sustainable practices of 9 global automotive original equipment manufacturers (OEMs), providing a comprehensive analysis of the measures being taken across the entire value chain to achieve carbon neutrality by 2025. The study examines the way sustainable practices are being integrated into all aspects of the product lif...

GenAI refers to algorithms and machine learning models used to create content, including text, audio, images, video, and code. To be a component of the IoT, Frost & Sullivan considers any product, application, or service must be part of a larger solution that comprises these 4 elements: Objects virtualized and imbued with data measurement ca...

Unit estimates and forecasts are presented in terms of installed unified communications-as-a-service (UCaaS) users (also referred to as seats), roughly equivalent to software licenses as of the end of any given calendar year. Users with multiple endpoints (e.g., IP desktop phones or PC, browser, and mobile clients) have been counted only once.Reven...

Most parts of Europe face recurring droughts as below-average rainfall combined with heatwaves exacerbate water stress. The latest revision of European Union wastewater directives has driven nations to invest in tertiary treatment of wastewater and proactively encouraged water reuse to meet agricultural and industrial water demand. This includes me...