Search results for: 'Field services Management'

The refrigeration equipment market is in a new era, fueled by disruptive technologies, transformative megatrends, and competitive intensity. With the increasing cost of energy and the stricter environmental regulations, the Internet of Things (IoT), artificial intelligence (AI), and cloud computing are making refrigeration systems smarter and more ...

Digitization across governments and society has led to the rise in demand for real-time data to help managers and citizens make more informed decisions. Cities rely on a massive network of hardware and software technologies to gather data about weather, traffic and related events efficiently and effectively. As transportation increasingly becomes m...

The Hong Kong contact center applications market generated revenue growth of 4.7%, with market revenue of $16.5 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR) o...

Sub-Saharan Africa lags behind most regions in the world in the availability, accessibility, and management of water. A key challenge for water utilities here is the high water losses in the water reticulation network. These are physical water losses due to leakages as well as apparent losses due to water theft and improper metering. Together, thes...

The explosive growth of enterprise mobility and bring your own device technologies is putting immense pressure on IT teams to monitor and control cloud application usage, fueling the growth of cloud access security broker (CASB) solutions. A CASB is a security platform that resides between cloud service users and cloud apps to monitor all activitie...

The Indian logistics industry is in the midst of a transformation as manufacturers and shippers look for ways to cut costs by reducing supply chain waste and the dependence on manpower. Logistics often is a target for efficiency improvements: customers are demanding more personalized services with a focus on speed and cost. In the past 5 years, l...

03 Dec 2021  |  North America  |  Frost Radar

Frost Radar™: North American UCaaS Market

A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines

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The global COVID-19 pandemic has accelerated decades-long trends including the move to remote and hybrid work, the rise of virtual organizations and the adoption of digital business models whereby all or most customer interactions take place over digital channels. The recent crisis has also elevated businesses’ awareness of the need for more robust...

The facilities management (FM) landscape in Malaysia is developing, yet highly competitive. High outsourcing rates and maturing end-user sectors continue to position Malaysia as an attractive market for service providers. The domestic market is led by several established service providers, with minimal change in market share from 2016 to 2017. Desp...

Artificial intelligence (AI) will hold as a key enabler in transforming the automotive industry. Currently, the automotive industry is focusing on integration of AI in self-driving cars, while other application areas include R&D, procurement, supply chain management, manufacturing, mobility services, and customer experience. Automotive manufacture...