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This Frost Radar™ examines the Australian customer experience (CX) management services landscape, which is a subset of the broader business process outsourcing/management industry. In a CX management arrangement, a company contracts an outside supplier to run customer service work instead of doing it in-house. The work ranges from handling simple c...

This RS gives an analysis of Advanced Driver Assistance Systems (ADAS) market in South Korea. It offers insights into the trends in the emerging ADAS in the country such as Adaptive Cruise Control(ACC), Lane Deviation Warning Systems (LDWS), Blind Spot Detection Systems (BDS), Night Vision Systems (NVS) and Smart Parking Assistance (SPA). The RS of...

This research service covers the current state and future potential of the gas turbines market in the Asia-Pacific region. The study covers Southeast Asia and East Asia as well as Australia and New Zealand. It provides in-depth analysis of the drivers, restraints and their impact on the forecast period. The end-user type covered in this study inclu...

While the Australian market for digital built environment solutions is growing rapidly, it is still under-penetrated, particularly in the residential sector. Solutions that improve the energy efficiency of built environments have found the highest acceptance among asset owners due to their ability to demonstrate a clear return on investment (RoI). ...

Low standards of municipal water supply and poor quality of underground water have brought more opportunities for companies to invest in the POU water treatment systems market in India. The market is in a high growth stage, witnessing high competition and price sensitivity. With increasing purchasing power capacity of the lower, lower-middle income...

The Indian contact center applications market generated a revenue growth of 9.1Percentage, with market revenue of $72.9 million in 2018. The market is forecasted to grow at 2.6Percentage CAGR from 2018 to 2025. An increasing number of organizations in the region recognize customer experience (CX) as key to customer life cycle value enhancement. C...

The Thailand contact center applications market generated a revenue growth of 8.3Percentage, with market revenue of $19.3 million in 2018. The market is expected to grow at a CAGR of 2.9Percentage from 2018 to 2025. An increasing number of organizations in the region recognize customer experience (CX) as key to customer life cycle value enhancemen...

The Malaysian contact center applications market generated a revenue growth of 5.4Percentage, with market revenue of $14.9 million in 2018. The market is expected to grow at a CAGR of 2.9Percentage from 2018 to 2025. An increasing number of organizations in the region recognize customer experience (CX) as key to customer life cycle value enhanceme...

The Hong Kong contact center applications market generated a revenue growth of 8.6Percentage, with market revenue of $15.7 million in 2018. The market is expected to grow at a CAGR of 2.8Percentage from 2018 to 2025. An increasing number of organizations in the region recognize customer experience (CX) as key to customer life cycle value enhanceme...