Search results for: 'Charging-as-a-Service'

This study of the evolution of integrated inverters in HPCUs covers: • EV charging connector demand and forecast across key regions • Market share analysis by power range and charging operators • Key industry trends, challenges, and regulatory landscape • Strategic insights into stakeholders’ offerings and stakeholders • Technical overview of integ...

Fifth-generation (5G) technology represents a fundamental shift in communication network architectures, accelerating revenue generation through innovative services that 5G-enabled smartphones, tablets, laptops, and internet of things devices facilitate. This breakthrough technology delivers a potent combination of network capabilities and flexible ...

03 Mar 2022  |  Europe  |  Frost Radar

Frost Radar™: European Contact Center as a Service (CCaaS) Market, 2021

A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines

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The European contact center as a service (CCaaS) market is enjoying significant attention, although it remains in a growth stage. The market comprises more than 150 vendors of varying sizes that offer solutions to companies and organizations across a broad range of verticals, with financial services, healthcare, public sector, utilities, retail, ed...

Evolving work environments and shifting industry structures in North America and Europe have changed consumer preferences for urban mobility. Cities have become more proactive in rethinking their transportation networks to make them more flexible and sustainable. Innovative solutions are necessary to meet citizens needs, ensure integrated and effi...

The Latin American charging infrastructure market is emerging, but the number of charging points is reducing. In 2022, for example, the region had 6,492 public and semi-public charging points to cater to an electric vehicle (EV) parc of about 89 thousand units. Despite that, the market is expected to witness rapid growth, especially due to the risi...

Frost & Sullivan expects the electric bus charging industry to grow rapidly as demand for electrified vehicles increases. While legacy infrastructure players continue to dominate the sector, start-ups and technology companies are entering the charging space, eager to accelerate adoption with ultrafast and wireless charging innovations.Aside from de...

This research service examines the Contact Center as a Service (CCaaS) market in Europe. The CCaaS market comprises full-suite hosted interactive voice response (IVR), automatic call distribution (ACD), chat, outbound, and agent performance optimization (APO) applications. The study analyzes the total market size in the base year 2020 and provides ...

This benchmarking study offers a detailed and structured evaluation of the global charging point operator (CPO) ecosystem, capturing its evolution amid the rapid acceleration of electric mobility worldwide. It highlights strategic initiatives, competitive positioning, and long-term growth priorities shaping the next phase of the charging industry. ...

The charging infrastructure market in Latin America is at an emerging stage, with a reduced number of charging points available. In 2022, for example, there were 6,492 public and semi-public charging points in the region to cater to an electric vehicle (EV) parc of around 89 thousand units. Despite that, it is expected to grow at a fast pace, espec...