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18 Dec 2020  |  Latin America  |  Market Research

Growth Opportunities in the Global Cloud Meetings and Team Collaboration Services Market, Forecast to 2026

COVID-19 and New Remote-work Realities Have Set Record Levels of Demand for Cloud Meetings and Team Collaboration Services

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In 2019 the global cloud meetings and team collaboration services market earned revenues of $5.53 Billion, which is a 38.1 percent growth when compared to 2018. The installed base of paid cloud meetings and team collaboration paid licenses grew by 57.3 percent in 2019 to 73.9 million. Growth in 2019 was mainly attributed to increasing user comfort ...

2020 was a disruptive year for the entire world and for the CX & CC landscape. The COVID-19 pandemic has pushed every contact center in the region to embrace the work-at-home-agent (WAHA) modality and move their employees out of their offices to their homes (65.3% of the outsourced agents in CALA were working remotely by the end of May 2020). Due t...

Latin America faces several waste management problems, with recycling rates that do not exceed 10%, a large number of open-air dumps, high levels of informality in the workplace, and more than 40% of incorrectly managed waste. Finding a solution to this problem is imperative due to new transformative Mega Trends, such as sustainability and the circ...

The Latin American power and energy market is going through a considerable transformation. Renewable energies (RE) are rapidly replacing hydropower and fossil fuels’ dominance in power generation expansion as energy regulations continue to evolve to support decarbonization and decentralization roadmaps, while securing energy access for a projected ...

26 Dec 2017  |  Latin America  |  Market Research

PACS and Integrated PACS Market Assessment in Brazil, Forecast to 2021

SaaS Models, Integrated Analytics Tools on the Rise, Further Advancing Market Maturity

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Key Issues Addressed

Brazil currently spends over $80 million on PACS and integrated PACS systems, considering only the software involved. The overall penetration is increasing, although adoption varies significantly among geographical regions and by the size of institutions. While large-size hospitals and diagnostic centers are almost fully penetrated and are almost e...

The ongoing arms race between cybercriminals and the cybersecurity industry leads security vendors and service providers to develop new solutions and technologies. In recent years, security players have harnessed machine learning, automation, big data, analytics, and other technology innovations to enhance, upgrade or completely reinvent cybersecur...

19 Jul 2017  |  Latin America  |  Market Research

Latin America Used Car Market, Forecast to 2022

Used Car Market will Transform by 2022, with New Business Models, and Growing Peripheral Markets with Low Motorization Rate

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The used car market in Latin America is expected to undergo significant changes over the next 5–7 years. Upcoming technologies and business models are likely to completely transform the way used cars are bought and sold. In 2016, 18.4 million units were sold. Unit sales are expected to reach 22.4 million by 2022, growing at a CAGR of 3.4%, although...

This research service analyzes and provides growth forecasts for 2030 for the LATAM hybrid and electric vehicles market (PHEVs, HEVs, and BEVs). By 2030, the commercialization of approximately 1 million electrified vehicles is expected in LATAM, and the total electrified vehicles in operation will be about 5.4 million. Analyzing 2030 sales by techn...

The LATAM cloud contact center (CC) market grew substantially in 2022, driven by accelerated migration from premises-based contact center implementations. As organizations realize that providing superior customer experience (CX) is fundamental for competitive differentiation, they respond to growing customer expectations by delivering seamless, eff...