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The Asia-Pacific (APAC) contact center applications market registered growth of 5.8% to reach $719.5 million in 2019. Technology up-gradation, cloud migration, and adoption of new technologies such as analytics, automation, and self-service applications are driving market growth. Frost & Sullivan expects the APAC contact center applications market ...

This study examines the automotive aftermarket in Mainland China, with a particular focus on light vehicles, including passenger vehicles and light commercial vehicles. The aftermarket encompasses all non-warranty replacement parts installed after the dealer sells the vehicle. Automotive parts are integral to the complete vehicle assembly and play ...

New Zealand's contact center applications market generated revenue growth of 4.5%, with market revenue of $14.8 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR) o...

18 May 2017  |  Asia Pacific  |  Market Research

Franchising in the Chinese Automotive Aftermarket, Forecast to 2022

Automotive Aftermarket Revenue Forecasted to Reach $281.8 Billion by 2022

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The Chinese automotive aftermarket is likely grow at a strong pace in the next few years from 2017 to 2022. By 2022, it is forecasted that the revenue of the Chinese automotive aftermarket $281.8 billion. Currently, the average age of vehicles exceeds the warranty period (0–3 years). In 2015, the average age of vehicle in operation was 3.3 years. T...

Nepal mobile market has experienced a strong growth over the past few years and the two leading service providers together control almost 95% of the total subscriber base. Over the past couple of years, the country's mobile penetration rapidly increased from under 71% in 2013 to 110% in 2016, surpassing the total population of 29 million. By 2021, ...

This research service analyzes the automotive aftermarket in China. It includes vehicles in operation analyses, discussions of key industry trends, and identifies major market participants. In addition, it provides manufacturer-level revenue forecasts and analyses of wholesale parts and service channels. Consumer trends and key conclusions are also...

Brands use outsourcing as a competitive strategy to get a multitude of benefits, including cost savings, best-in-class technology, business flexibility, access to skilled talent, and a blend of locations and delivery models. Customer experience (CX) outsourcing vendors partner with clients to understand their business challenges and offer solutions...

The Greater China contact center market continues to shift from systems to cloud solutions. Along with the on-premise contact center systems, a number of organizations are looking to upgrade their contact center infrastructure to the cloud to explore new features, better flexibility and scalability, and easy integration of multiple digital channels...

This Frost & Sullivan report examines the automotive industry in China, with a focus on passenger vehicles (PVs). The segments covered include sedans, sports utility vehicles (SUVs), multipurpose vehicles (MPVs), and cross vehicles. The study also assesses China’s electric vehicle (EV) sector, including the charging and battery-swapping infrastruct...