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The growth outlook for the economies in the Eastern Europe and The Commonwealth of Independent States (CIS) remains moderate. While the economic growth in the Eastern European countries such as The Czech Republic, Hungary, and Poland is gaining momentum, Turkey is expected to plunge into a near-zero growth situation by the end of Q4 2018. Czech eco...

This Frost Radar™ examines the European customer experience management (CXM) outsourcing landscape. CXM is a subset of the much broader business process outsourcing industry. Usually, it is a business arrangement in which a company contracts an outside supplier to perform a service rather than accomplishing it in-house. Services can range from hand...

12 Nov 2020  |  Europe  |  Market Research

Strategic Analysis of the Belgium EV Market

A Nascent Market with Big Potential

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Key Issues Addressed

The automotive industry is evolving rapidly. Electric vehicles have been introduced as a clean energy initiative and are now becoming an integral part of OEMs business strategies. Automakers like Volkswagen, Hyundai-Kia, and RNM are creating separate EV business units to be prepared for the expected EV boom. The surge in EV demand will, however, cr...

Europe continues to be the leading market for electric vehicles. BEVs are considered ‘clean’ innovations where tech gadgets render high-tech attributes when compared to ICEs. Frost & Sullivan assessed new customer attitudes and preferences for alternative vehicles and powertrains by vehicle segment and key demographics. Frost & Sullivan carried out...

06 Jul 2020  |  Europe  |  Market Research

European Customer Experience Outsourcing Services Market, 2020

Integration of Advanced Technologies Transforms Customer Experience Outsourcing Services by Enhancing Efficiency and Effectiveness

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Key Issues Addressed

The customer experience (CX) outsourcing services market has undergone a significant shift in the last few years. The market in Europe is characterized by demand for specific languages, small regional sectors, different requirements unique to certain countries, and increasing demand for nearshoring. Evolution in the outsourcing industry has led to...

Diesel generator sets (gensets) are widely utilized to provide reliable mobile, stationary, or temporary on-site power, in an array of applications ranging from back-up power generation in mission-critical applications, such as hospitals and data centres, to peak-load generation in electrical grids. The European diesel genset market is experiencing...