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This study provides forecasts for the Asia-Pacific (APAC) customer experience (CX) outsourcing services market from 2021 to 2029. Organizations across the board realize the significance of delivering excellent customer service as a competitive differentiator. CX outsourcing services play an increasingly vital role in building a strong end-to-end cu...

The Asia-Pacific contact center applications market generated $825.3 million in revenue in 2021, registering an annual growth of 9.5%. Though COVID-19 clouded the outlook at the beginning of the year, technology upgrades, cloud migration, and the adoption of analytics, automation, and self-service applications drove market growth. The market is set...

The term 'construction chemicals' covers a wide range of materials and is commonly used to describe various products such as admixtures, waterproofing compounds, and flooring compounds among others. The construction chemicals industry in India is still in a nascent state with the per capita consumption of construction chemicals being low in compari...

The APAC network security market saw a 11.4% growth in Q4 2019. The market is being driven mostly by the firewall segment which grew 14.0%. Top-three revenue contributors remain education, government, and BFSI sectors, with a combined contribution of 63.3% of market share. Healthcare, government, and manufacturing were the top growing verticals in ...

As operators reduce staff and CAPEX to save costs, automation use cases such as predictive maintenance, asset optimization, and remote monitoring of equipment across large sites become important. Other key IoT outcomes include reducing downtime, saving energy, improving productivity and output, and enhancing operational safety. Through digital in...

Prior to the COVID-19 pandemic, high passenger traffic was constraining airports, leading them to look for efficiency solutions to increase throughput. According to the International Air Transport Association (IATA), the number of air passengers in Asia-Pacific was expected to grow 4.7% annually, compared to 3% worldwide. This massive volume of pas...

The growing use of digital payments in Asia-Pacific (APAC) paves the way for innovation and new use cases that address user pain points payment solutions, such as self-checkout, enhance customer experience while software point-of-sale (softPOS) accelerates the merchant onboarding process. The APAC market will become more aware of the benefits of ne...

The study covers the healthcare market which develops and provides products, solutions, and/or services across the care spectrum for diagnosis, treatment, and prevention. The biosimilars market in India is expected to cross $0.9 billion by 2020. The growing prevalence of chronic diseases with an increasing aged population in India and globally, c...

Increasing safety and security concerns, need for comfort and central monitoring, technological advancements, and growing impetus from the government to reduce carbon emission and energy consumption are the major driving factors. The key challenges that are being faced by market participants are high initial cost, longer payback period, lack of gua...