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Awareness of NAMA solutions has increased significantly in South Korea due to the rise of highly sophisticated and combined attacks that employ several hacking techniques. BFSI and government were the key verticals under attack; hence, NAMA adoption was mainly seen in these two verticals. In addition, SMBs have also witnessed some attacks, due to w...

This market insight aims to analyze how smart retail can impact retailers and their operations in the Asia-Pacific region and seeks to examine how the Internet of Things (IoT) is enabling Smart Retail and helping bring the digital experience into physical stores. Research Scope: • Analyze services, solutions, case studies for in-store digitizati...

05 Oct 2020  |  Asia Pacific  |  Frost Radar

Frost Radar™: Japanese Fleet Management System Market, 2020

A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines

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Frost & Sullivan estimates that the demand for fleet drivers in Japan will increase by 130,000 over the next 10 years and that by 2027, approximately 960,000 drivers will be needed to cater to the Japanese logistics market. However, a labor shortage of 25% is expected because of a declining birthrate, an aging population, and fewer younger people e...

24 Nov 2020  |  Asia Pacific  |  Market Research

Customer Experience Outsourcing Services Market in Southeast Asia Boosted by the Experience Economy

The Need for Digital Technologies and Rightshoring Capabilities is Transforming the Industry

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The experience economy is forcing organizations around the world to rethink how they do business. They can no longer simply focus on selling goods or providing services at a single point in time. Todays digitally savvy consumers demand constant connection and memorable experiences through easy access to information, ongoing interactions with brands...

This study provides forecasts for the customer service (CX) outsourcing market in the Asia-Pacific for 2023 to 2028. Improving CX has been a consistent priority for organizations across the board for the last few years, with decision-makers realizing that providing a superior CX is a must for any company that wants to stay relevant. This is bringin...

The Association of Southeast Asian Nations (ASEAN) region has been one of the fastest growing digital economies in Asia-Pacific, driven by various government initiatives supporting digitalization. Rapid increase in the use of the Internet and advances in technology have significantly contributed to the growth of a digital economy in the region. How...

The overall APAC network security market is expected to grow at 7.9% CAGR from 2019 to 2024. The wider region was led by the firewall segment due to its popularity in the market, followed by the IDS/IPS segment, and the SSL VPN segment. The network security market is still growing, albeit at a slower rate than in the past 5 years, and with varying ...

The global oil and gas PPE market generated a revenue of $6.3 billion in 2018 and is expected to grow at a CARG of 3.7% between 2018 and 2023. Protective clothing, protective footwear, and gas protection are the major product segments; they accounted for 25.5%, 25.3%, and 11.8%, respectively, and are set to see the highest growth. North America, AP...

This study provides forecasts for the Asia-Pacific (APAC) customer experience management (CXM) services market from 2022 to 2029. Organizations must prioritize delivering excellent CX as a strategic component for sustained business growth. It is crucial to recognize the significance of superior CX as a competitive differentiator. According to Frost...