Search results for: 'deal center'

Southeast Asia is an important data center colocation services market in Asia-Pacific. The market will continue growing with the increasing implementation of digital transformation initiatives, favorable government policies, business-friendly environment, and sub-marine cable connectivity projects. Enterprises shifting focus to disruptive technolog...

Frost & Sullivan’s Top 10 Growth Opportunities in Data Center Services are derived from insights provided by Frost & Sullivan’s regional research teams worldwide. These insights draw on deep expertise in digital infrastructure, supported by primary interviews, secondary research, and long-term tracking of investment patterns across hyperscale, ente...

Data center capex growth has accelerated dramatically in the past 2 years, reaching US$500 billion in 2025. Strong growth is set to continue, with investment set to reach US$1.5 trillion. North America has historically dominated investment and will continue to be a key regional market, but there is also accelerating demand from China, India, and Ea...

An important pillar of the global economy, the financial services industry is experiencing rapid and substantial transformation. Contact center, unified communications and collaboration technologies have risen in prominence as financial services institutions have needed to connect a workforce that is more widely distributed than ever before and ad...

This Frost Radar reveals the contact center-as-a-service (CCaaS) industry leaders using their Growth and Innovation scores as highlighted in the Frost Radar methodology. Frost & Sullivan analyzes numerous companies in an industry. Those selected for further analysis based on their leadership or other distinctions are benchmarked across 10 Growth ...

AI infrastructure is rapidly evolving from stand-alone compute environments to vertically integrated AI platforms that combine compute, networking, storage, cloud software, orchestration, security, and intelligent data management. Platform-centric architectures are becoming essential to support scalable AI training, inference, and agentic AI worklo...

The 2023 North American enterprise cloud contact center Frost Radar™ identifies leaders in the enterprise contact center-as- a- service (CCaaS) industry. The market continues to mature and brings enhanced technology, efficiency, and agility to contact centers throughout North America. Frost & Sullivan defines a cloud contact center as a network-b...

The year 2021 was pivotal for contact centers. Organizations grappled with the continual challenges brought on by the COVID-19 pandemic while working to meet customer demand for efficient service and an improved customer experience (CX). The contact center and CX landscape was severely affected by the disruptions caused by the pandemic, which accel...

The LATAM cloud contact center (CC) market grew substantially in 2022, driven by accelerated migration from premises-based contact center implementations. As organizations realize that providing superior customer experience (CX) is fundamental for competitive differentiation, they respond to growing customer expectations by delivering seamless, eff...