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Search results for: 'king'
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22 Dec 2023 | Global | Market Outlook
Top 10 Growth Opportunities in Customer Experience (CX), 2024
Employee Experience and AI Drive CX Investments in 2024
The Customer Experience industry benefitted greatly from the COVID-19 pandemic, which shifted millions of agents to work-at-home (WAH) models and accelerated cloud contact center-as-a-service (CCaaS) adoption. In 2021 and 2022, investments soared; however, in 2023 global economic and political unrest created a more conservative and focused approach...
$2,450.00
Special Price $1,837.50 save 25 %
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03 May 2016 | North America | Market Research
North America Calibration and Repair Services Market, Forecast to 2022
Strategic Repositioning as Laboratories Become One-stop Shops to Meet Customer Safety and Quality Requirements
Calibration and repair services for instrumentation are witnessing greater demand due to increasing safety and quality requirements. With the proliferation of high-tech products and pervasive connectivity, this market grew steadily over the past few years to reach $1.31 billion in 2015. By 2022, revenues are expected to reach $1.85 billion at a CAG...
$4,950.00
Special Price $3,712.50 save 25 %
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15 May 2024 | Global | Customer Research
Growth Opportunities in CX Transformation 2024 to 2025
Customer Perspectives
The CX industry is in a disruptive state as IT decision-makers and customer contact leaders struggle with prioritizing and procuring budgets and persuading executives to align CX and corporate goals. There is a fear of failure in these uncertain times, making organizations less agile than in previous years. Trust, ease of use, and reliability are t...
$6,000.00
Special Price $4,500.00 save 25 %
