Search results for: 'long term impacts of evolving cloud'

The year 2021 was pivotal for contact centers. Organizations grappled with the continual challenges brought on by the COVID-19 pandemic while working to meet customer demand for efficient service and an improved customer experience (CX). The contact center and CX landscape was severely affected by the disruptions caused by the pandemic, which accel...

17 Oct 2016  |  Asia Pacific  |  Market Research

Asia-Pacific Cloud Computing Services Market

Digitization and Changing Perception Fueling Growth in the Cloud Computing Services Market

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Scope of the report The research report includes the following segments: Product scope: Cloud Computing Services- SaaS, PaaS, IaaS Geographic scope: Asia-Pacific End-user scope: Data Center Providers, Cloud Companies Revenue analysis and forecasts, drivers and restraints, market trends, geographic analysis, emerging trends, competitive trends, and...

21 Feb 2020  |  Asia Pacific  |  Market Research

ASEAN and Taiwan Cloud Infrastructure-as-a-Service Market, Forecast to 2025

Increase in Demand for Hybrid Cloud Offerings to Drive Uptake of Outsourced Cloud Infrastructure Services

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Key Issues Addressed

The ASEAN cloud infrastructure market will gravitate toward a hybrid deployment model (partially premises-based and partially cloud-based) in the next 3 to 5 years. The demand for managed cloud offerings has been increasing, particularly for Application-as-a-Service and Network-as-a-Service offerings. Enterprises are looking to deploy more open-sou...

The Malaysian facility management (FM) market is considerably more advanced than its neighboring country markets (except Singapore) due to the extensive public sector participation and presence of global and regional companies. The high outsourcing culture in the public sector and support from government agencies have been instrumental in driving d...

Robust ICT infrastructure and government cloud rollout are expected to serve as key enablers of the market. Singapore leads the ASEAN region in the adoption of cloud computing, given the country’s business-friendly climate and strong infrastructure setup available to host cloud services. Government cloud rollout (G-Cloud) continues to stimulate clo...

In light of the spate of natural disasters in Japan, businesses are increasingly re-assessing their preparedness for disaster recovery and business continuity planning (DR/BCP). In recent years, Japan has witnessed a wave of migration from UNIX to x86 servers, with many Japanese companies re-configuring their IT infrastructure, focusing on cloud-ba...

As Internet access, eCommerce, and mobile usage continue to increase in adoption among enterprises; social, mobility, analytics, and cloud (SMAC) offer immense opportunities for cloud vendors. India’s small and medium-sized business (SMB) sector has also been a primary vertical of the cloud computing market.

Robust ICT infrastructure has been key in supporting the growth of the cloud market in Hong Kong, while continuous support from the Hong Kong government has been instrumental in stimulating market growth under its "Digital 21" plan. Some notable trends include the growing adoption of cloud services to support the banking and finance sector for non-...

Disaster recovery and backup continue to drive the rapid uptake of Infrastructure-as-a-Service (IaaS) cloud solutions in the Philippines The complete migration of contact center infrastructure to the cloud is also expected to take place in the next 3–5 years. Enterprises will be adopting a hybrid form of deployment, deploying on-premise core routin...