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As customer-centricity takes center stage, customer experience (CX) management has become the foundation for delivering connected experiences across all touchpoints and throughout each interaction journey, from onboarding to post-purchase support. Organizations in the Asia-Pacific region are gradually investing in digital technologies, intending to...

This Frost Radar™ highlights an industry in the midst of a profound transformation. The foundational layers of signature, identity, and integrity are converging into a unified framework for trusted digital interaction, increasingly powered by AI and beginning to be secured by the first wave of post‑quantum cryptography. The European Digital Identit...

The immunoassay and clinical chemistry market is the highest share contributor for the total in vitro diagnostics (IVD) market. Globally valued at $28.7 billion in 2019, this market segment contributes 37.6% of the total IVD market of $76.3 billion. Within the high-medium to low analyzer segment, there are over 40 companies globally. Of these, 14 c...

5G deployments are an important trend in the telecom industry. The deployments call for substantial incorporation of network virtualization as the entire 5G spectrum can be split into several virtualized network slices that can be independently owned and managed by any kind of enterprise from any type of industry vertical. 5G will also serve as a p...

04 Jul 2022  |  Latin America  |  Frost Radar

Frost Radar™: Infrastructure and Platform as a Service—Latin America, 2022

A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines

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The public cloud services market transcends the limitations of geography. Anyone with an internet connection can access software and data placed in the public cloud. In this sense, the public cloud levels the commercial playing field, enabling businesses of every size, industry, and region to compete in the global economy. Participants in the L...

Modern cloud-native security requires a paradigm shift to a shift-left model to protect applications by moving security closer to identified dynamic workloads and applications based on attributes and metadata, such as labels and tags. It requires early security integration and throughout the ADLC (instead of injecting security into later life cycle...

Communications platform as a service (CPaaS) has become foundational infrastructure for digital business, embedding programmable voice, messaging, and video into the applications where customers and employees engage. Enterprises are rearchitecting their communication workflows around programmable interfaces that unify data, intelligence, and automa...

This study provides an in-depth assessment of the European medium- and heavy-duty commercial vehicle (MHCV) value line parts and lubricants aftermarket from 2025 to 2030. The market is experiencing a period of rapid evolution as fleet operators face increasing pressure to reduce maintenance costs, extend vehicle life cycles, and improve overall fle...

Across industries, organizations find themselves in need of transforming their legacy networking and security infrastructure to better support both a hybrid workforce and increased use of cloud-based services. Added to this need is the challenge of achieving optimal operational efficiency due to the discrete networking and security tools in their I...