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20 Sep 2022  |  Europe  |  Market Research
Customer Experience Outsourcing Services Market in Europe, Forecast to 2028
Companies Need to Diversify their Geographical Footprint is Creating Major Growth Opportunities for Global Providers
The CX outsourcing services landscape is set to grow throughout the forecast period. Two key reasons lie behind this: 1) the increasing acceptance of CX as a formidable competitive weapon; and 2) growing incentives for companies to outsource their CX operations. Improving CX appears as the number one business goal priority in the Frost & Sulliv...
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03 Nov 2022  |  Latin America  |  Market Research
Customer Experience Outsourcing Services Market in Latin America and the Caribbean, Forecast to 2028
AI-based Technologies Bring New Growth Opportunities for Service Providers
The CX outsourcing services landscape is set to grow throughout the forecast period. Two key reasons lie behind this: 1) the increasing acceptance of CX as a formidable competitive weapon; and 2) growing incentives for companies to outsource their CX operations. Improving CX appears as the number one business goal priority in the Frost & Sulliva...
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12 Dec 2023  |  Asia Pacific  |  Market Research
Asia-Pacific Contact Center Applications Tracker, 2023
Digital, Omnichannel, and Cloud Applications Drive Growth of Contact Center Solutions in Asia-Pacific
The Asia-Pacific contact center applications market grew by 6.9% in 2022 and is projected to grow at a compound annual growth rate (CAGR) of 4.4% from $881.9 million in 2022 to $1,193.5 million in 2029, driven by cloud migration, system upgrades, and increased investments in advanced applications, such as analytics and workforce management. Vietnam...
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09 Oct 2019  |  North America  |  Market Research
5G Industry Insight—Sprint's Top Strategic Initiatives on the Path to 5G
Network, Spectrum, and Virtualization Enhancements to Support 5G Innovation
5th generation (5G) wireless technologies will deliver a potent combination of network capabilities and flexible options for network deployments, service delivery, and network management. 5G deployments are envisioned as a complex amalgamation of various next-generation technological enhancements to the wireless access, transport, cloud, network ap...
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16 Dec 2019  |  Global  |  Market Research
The Future of Regulation, 2019–2030
Regulation in the Digital World
The need for innovation is driving growth in disruptive business models. Traditional industries such as transportation, housing, delivery, finance, and banking have been challenged by new entrants with disruptive business structures which are challenging the old regulatory rules that previously governed the markets. Emerging technologies such as AI...
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16 Dec 2019  |  Global  |  Market Research
Intelligent Mobility, India, 2019
Transformation of Mobility in India: New Business Models and Growth Opportunities
This research study focuses on providing all the presentations from Frost & Sullivan's two-day workshop event held in September 2019 in New Delhi, called Intelligent Mobility. These include presentations from Frost & Sullivan Indian team and a host of other companies, such as RideCell, Tata Motors and more. The focus of this entire workshop was on ...
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15 May 2020  |  North America  |  Market Research
Artificial Intelligence in the Global Homes & Buildings Industry, Forecast to 2030
A Profound Understanding of Value-based Outcome is Crucial for the Mass Acceptance of Artificial Intelligence in the Homes & Buildings Industry
Homes & buildings is a technology-driven industry that is witnessing innovation at a rapid pace, especially in Artificial Intelligence (AI) through machine learning and deep learning capabilities. Both leading and emerging participants in this space are strongly competing to secure a customer base and maximise their revenue potential. This study id...
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19 May 2020  |  Global  |  Market Research
Post-pandemic Growth Opportunity Analysis of the Global Airport & Airline Industry
Operational Efficiency Among Airlines and Next-Generation Digitalization at Airports Will Prove Critical in Maintaining Costs during Recovery
Before the global COVID-19 pandemic hit, the aviation industry had anticipated high passenger volume and aircraft fleet growth over the next decade. Now, however, the industry is suddenly facing a new environment where capacities are reduced and passenger demand is down for the foreseeable future. If the global situation results in prolongs lock-do...
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01 Jun 2020  |  North America  |  Market Research
Growth Opportunities in Artificial Intelligence and Analytics in Surgery, 2020
Landscape and Opportunity Assessment in an Emerging Area
Artificial intelligence (AI) and analytics technologies are now being well accepted in healthcare, with bellwether clinical application areas (e.g., radiology), and operational application areas (e.g., revenue cycle management). One area of the hospital that perhaps needs the most attention, is the hospital operating room (OR). The OR is a hospital...
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12 Jun 2020  |  Global  |  Megatrends
2025 Vision: Future of Pumps in a Connected World
Innovative Business Models Centered Around Services are Expected to Unlock New Revenue Streams for the Pumps Industry
This study forecasts the future of the pumps industry amidst the onset of a new wave of digitalization and the Industrial Internet of Things (IIoT). The changing market conditions influenced by demand-supply shock, oil price volatility, political tension, and shift in customer preferences are making pump manufacturers revisit their value propositio...
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