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As the Latin American contact center market keeps maturing, many customers are looking to the cloud to provide quicker access to enhanced features and as an attractive alternative to maintaining on-premises systems. During 2020, new and improved cloud contact center offerings were already available in the region, igniting adoption among customers f...

This edition of the Energy & Power Systems (EPS) TOE features information on vertical-axis wind turbine (VAWT) for urban energy solutions. The TOE also covers the innovations within virtual power plants to connect residential and commercial battery storage for optimized energy management. The TOE focuses on emerging innovations in long-life lead-ac...

Developing Asia has a large population with lower access to clean and uninterrupted supply of water that can be used for drinking. This has resulted in a large market for bottled water, including bottled water coolers that use large plastic cans. This, in turn, has led to the region being one of the largest plastic polluters in the world, hinting a...

The customer experience (CX) outsourcing services landscape will sustain a strong growth trajectory during the next five years. Two drivers will fuel this momentum: the increasing acceptance of CX as a formidable competitive differentiation strategy and undeniable incentives for companies to outsource their CX operations. For the third year in a...

06 Jul 2023  |  Global  |  Market Research

Global BIM and Digital Twin for Built Environment Growth Opportunities

The Dynamic Duo will Transform the Future of Digital Building Life Cycle Management

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BIM and digital twin are complementary technologies transforming the AEC industry by enabling collaborative design, improving project efficiency, and enhancing asset performance. BIM provides a comprehensive 3D modeling and data management platform, while digital twin extends it with data integration, optimization, simulation, and 3D virtual experi...

07 Dec 2020  |  North America  |  Frost Radar

Frost Radar™: US Department of Defense Information Technology Market, 2020

A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines

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This research service is a Frost Radar™ that analyzes the relative growth and innovation of prime contractors for the US Department of Defense (DoD) information technology (IT) products and services. This competitive analysis is based on budget requests and representative contracts. Analyses of research, development, test, and evaluation (RDT&E);...

31 Mar 2021  |  South Asia, Middle East & North Africa  |  Market Research

Digitization Powers the Indian Passenger Vehicle Industry, Outlook 2021

New Business Models Involving Virtual Showrooms, Online Platforms, and Subscription Services Create Growth Opportunities

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Indias automotive industry is one of the 5 largest in the world. Currently, the countrys passenger vehicle (PV) sector accounts for nearly 7.5% of gross domestic product (GDP) and nearly 49.0% of manufacturing GDP. In the recent past, the Indian PV industry took a massive qualitative jump as vehicles became increasingly safer and environment-friend...

The global energy market is currently undergoing a massive shift with decarbonization, decentralization and new technologies being the key driving factors. Utilities, independent power producers (IPPs) and other energy companies are exploring effective ways to manage the imbalance created in demand and supply due to the intermittent nature of the g...

After a challenging 2020, 2021 was a defining year for the energy industry in many ways. The world witnessed rising concerns about climate change and the need for sustainable solutions and processes. Following the latest COP summit, more than 100 countries pledged their commitment to net-zero emissions by 2050. In Asia-Pacific, Japan, Australia, an...