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28 May 2026  |  South Asia, Middle East & North Africa  |  Market Research
Reframing the Future of Fintech 2.0
Strategic Analysis of Vertical Fintech and the Israeli Ecosystem
The global financial technology (fintech) industry stands at an inflection point. The playbook that created $300 billion in value over the past decade, digitizing traditional financial services and delivering them through consumer-facing applications, has reached maturity. Market saturation, commoditization pressure, and rising customer acquisition...
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29 Oct 2026  |  Global  |  Market Research
AI Security Operations Center (AI SOC) Market, Global, 2025–2029
AI in Cybersecurity Drives Transformational Growth Due to Fierce Competition, External Pressures, and Organizational Needs
This study examines the emerging global AI security operations center (AI SOC) market. This rapidly evolving segment applies autonomous and agentic artificial intelligence to automate threat detection, investigation, and response while maintaining human oversight.AI SOCs are gaining traction as organizations confront escalating cybersecurity threat...
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08 Nov 2023  |  Global  |  Market Research
Ready, Set, Go! The Race is on to Capitalize on Generative AI in the Contact Center
Generative AI s Impact on CX Includes Increased Competitive Intensity and Transformational Growth
Generative AI (GenAI) has garnered huge interest and holds great promise for optimizing business operations by automating routine tasks, streamlining workflows, and providing intelligent insights that improve efficiency, quality, and performance. Ongoing innovation in artificial intelligence (AI) has introduced GenAI with far-reaching implicatio...
$2,450.00
Special Price $1,837.50 save 25 %
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29 Jan 2025  |  Global  |  Market Outlook
Predictions for CX Transformation, 2025 to 2026
Employee Engagement and Brand Loyalty Take Center Stage
Frost & Sullivan’s 2024 Frost & Sullivan’s Contact Center Customer Perspectives survey, published in March 2024, unveiled that improving employee engagement, brand equity and customer loyalty, and automating business processes remain top priorities in 2024-2026. Improving the customer experience (CX) and employee experience (EX) are top of mind ag...
$2,450.00
Special Price $2,205.00 save 10 %
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15 May 2025  |  North America  |  Market Research
Dedicated Internet Access (DIA) Services, North America, 2024
Adoption of SD-WAN and Demand for High-speed Connectivity Drive DIA Services' Growth Potential
This report by Frost & Sullivan provides a comprehensive analysis of the North America Dedicated Internet Access (DIA) services market. Utilizing primary research interviews with leading service providers and secondary research from published materials, the study offers detailed revenue estimates and forecasts. The North America DIA market, current...
$2,450.00
Special Price $2,205.00 save 10 %
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01 Sep 2025  |  Global  |  Market Research
Customer Perspectives Deep Dive - Frost & Sullivan’s 2025 CX MindXchange Takeways
Elevating CX Requires Alignment of ALL Stakeholders, Including Customers
Frost & Sullivan hosted a number of top-end-user companies across various industries, including retail, finance, healthcare, and automotive, as well as solution providers and consulting thought leaders. The audience was consistently engaged in highly energized discussions, sharing challenges and best practices to enhance their contact centers and a...
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15 May 2026  |  Global  |  Market Research
Measuring the Real Work of AI
How TCS and Larridin Reflect a Market Entering Its Next Maturity Phase
Enterprise AI adoption has accelerated, but visibility into how AI is actually used, governed, and valued inside organizations remains limited. Traditional adoption metrics—such as license counts or surface‑level usage statistics—no longer reflect AI’s real contribution to productivity, risk management, and business performance. As AI shifts decisi...
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27 May 2026  |  Global  |  Frost Radar
Frost Radar™: Privileged Access Management, 2026
A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines
As enterprises accelerate adoption of hybrid and multicloud environments, SaaS applications, DevOps pipelines, automation, and AI‑driven systems, privileged access has expanded rapidly across human users, machines, workloads, third‑party identities, and emerging AI agents. This has exposed the limitations of legacy, vault‑centric privileged access ...
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31 Jul 2026  |  Global  |  Frost Radar
Frost Radar™: Digital Asset Management Platforms, 2026
A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines
Driven by accelerating content volumes, generative and agentic AI, governance requirements, and increasingly complex content supply chains, digital asset management platforms are expanding beyond storage and search to support content intelligence, workflow automation, rights management, omnichannel activation, and AI-enabled execution. Enterprises ...
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02 Sep 2026  |  Global  |  Market Research
CX Unfiltered: Industry Trends Redefining Customer Obsession
Analyst Perspectives on Market Volatility, AI Impacts and New Growth Opportunities for the BPO Industry
This report examines the transformation of the Customer Experience (CX) Management and Business Process Outsourcing (BPO) industry as artificial intelligence (AI), automation, and evolving enterprise expectations re-shape traditional service delivery models. Drawing on insights from Frost & Sullivan analysts Sebastian Menutti, Sherrel Roche, and Kr...
$2,450.00