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Data protection is a vital tool for enterprises to protect against rapidly evolving cyber threats (particularly ransomware attacks). Since its inception in 2014, the data protection industry has continued to evolve and grow each year. Merger and acquisition (M&A) trends remain robust as companies in adjacent spaces seek to acquire new capabilities ...

Software has become the decisive layer in smart building and facility management, and this study profiles the emerging providers reshaping the global market. It examines how digital platforms are used to monitor, control, analyze, and manage building systems and facility operations across commercial, institutional, and multi-site environments, enab...

The Frost Radar™ for the next-gen content delivery networks (CDN) and edge services industry analyzes providers offering services to deliver web content, video, and applications to end-users with high performance, low latency, and robust security. The CDN market has evolved to include:1. Traditional Content Delivery: caching, content acceleration, ...

In May and June 2023, Frost & Sullivan conducted a global survey of network decision makers to understand businesses perceptions and purchasing decisions regarding software-defined wide area network (SD-WAN) and secure access service edge (SASE). This report examines responses from Latin American (LATAM) businesses of various sizes across vertical...

During the forecast period (2023 to 2029), the North American (NA) customer experience (CX) outsourcing services market is expected to expand, mainly due to 2 factors: 1) the growing recognition of CX as a potent tool for competitive advantage and 2) the increasing motivation for businesses to outsource their CX activities. This market is poised...

AI maturity, implementation, and AI-enabled or AI-augmented operations are increasing year over year, moving from pilot to production. Because AI delivers the biggest business outcomes, it is a top outcome driver. The impact of AI can be seen in quality control and computer vision in smart manufacturing as well. AI-powered visual inspection transfo...

The business process management (BPM) or business process outsourcing services market continues to grow, driven by digital transformation, AI adoption, and cost optimization pressures. Organizations are shifting from traditional labor arbitrage models to outcome-based engagements with automation, AI-driven analytics, and hyper-personalization of cl...

Leading mobile operators in APAC are setting ambitious net-zero targets, investing heavily in renewable energy, and embedding circular economy principles into their operations. For these companies, sustainability has evolved from a compliance requirement to a core strategic pillar, influencing financing decisions, infrastructure investments, and pr...

The Rise of AI and Evolving Tech: While Generative AI and continuous tech advancements pose challenges, they also unlock opportunities. Businesses must embrace AI yet ensure human oversight. They should remain adaptable to integrate new technologies into their services and stay ahead of the curve. Monetization and Skills Transformation: New mone...