Global Facility Management Growth Opportunities

Global Facility Management Growth Opportunities

Post-pandemic Success Relies on Meeting Needs of the New Norm and Sustainability Goals

RELEASE DATE
08-Dec-2021
REGION
Global
Research Code: MG56-01-00-00-00
SKU: EN01295-GL-MT_26048
$4,950.00
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$4,950.00
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Description

The global facility management (FM) market suffered a significant shock due to the COVID-19 pandemic. However, the market is bouncing back, with future growth focused on technology and sustainability. The industry is undergoing a major transformation, driven by technology innovation, new business models, emerging value propositions, competitive disruption, and creative service offerings. FM services are commoditizing in many parts of the world, and there is a need for innovation and new value propositions if suppliers are to avoid the cost trap.

The future of FM is technology-enabled, and the pandemic accelerated digital technology use. The Internet of Things (IoT), big data, and advanced connectivity will drive efficiency for service suppliers and clients. Meanwhile, the global FM market fights to get back onto a growth curve. The market will return to growth in 2021 but will not retrace back to the 2019 levels until early 2022.

This study identifies the 15 most significant opportunities for growth across the short-, mid- and long-term future as the market recovers and redefines itself after the pandemic. This study also presents the growth outlook for the market until 2026. It analyzes the future of competition and the workplace, customer segments, service integration strategies, competitive trends, technology impact, and the market outlook for major regions, namely North America (NA), Europe, Asia, and the Rest of the World (RoW).

In such a big and mature industry, organic growth is hard to find. Therefore, companies need to innovate if they are to keep growing and remain profitable. The market will continue to move quickly toward service integration, sophisticated advisory services focused on business productivity, and merger and acquisition (M&A) activity. This shift from cost focus to complete client advisory services, outcome selling, and value creation will underpin critical transformations in the FM market over the next 6 years.

Post-COVID-19 innovation must focus on the digitalization of buildings, workplace optimization, providing healthy and safe buildings, new customer-centric business models, user experience, and holistic productivity solutions. There will be an increased need to focus on organizational resilience, sustainability, and augmented operations.

Author: Melvin Leong

Table of Contents

Why is it Increasingly Difficult to Grow?

The Strategic Imperative 8™

The Impact of the Top Three Strategic Imperatives on the Facility Management (FM) Market

Growth Opportunities Fuel the Growth Pipeline Engine™

Chief Executive Officers’ (CEOs’) 360-Degree Perspective

Global FM Market in Numbers

Global FM Market Segmentation

Global FM Market Growth by Segment

Top Growth Opportunities

Top Predictions for the Global FM Market

Conclusions

Market Definitions

Market Definitions (continued)

Market Definitions (continued)

Market Definitions (continued)

Market Definitions (continued)

Value Spectrum of FM Services

Geographic Scope

Geographic Scope (continued)

Questions this Study Will Answer

COVID-19 Pandemic—Areas of Ongoing Impact on the Global FM Market

COVID-19 Pandemic—Challenges Impacting the Market in 2021

COVID-19 Pandemic—Disruption to the Global FM Market

COVID-19 Pandemic—Main Areas of Impact

COVID-19 Pandemic—Impacts and Risks by Service Type

COVID-19 Pandemic—Impacts and Risks by Customer Segment

Short-term FM Growth Opportunities

Medium-term FM Growth Opportunities

Long-term FM Growth Opportunities

Summary of FM Market Growth Outlook

Top 5 FM Developments

Future FM Trends

Global FM Market Evolution

Top Transformational Trends in FM

Global FM Universe Market

Key Growth Metrics

Growth Drivers

Growth Restraints

Revenue Forecast by Service Delivery Model

Revenue Forecast Analysis by Service Delivery Model

Revenue Forecast by Customer Sector

Revenue Forecast by Customer Sector (continued)

Revenue Forecast Analysis by Customer Sector

Revenue Forecast by Service Type

Revenue Forecast by Service Type (continued)

Revenue Forecast Analysis by Service Type

Revenue Forecast by Region

Revenue Forecast by Region (continued)

Revenue Share by Region and Service Delivery

Revenue Share by Region and Service Delivery Model

Revenue Share by Region and Service Type

Revenue Share by Region and Customer Type

Revenue Share by Region and Country

Revenue Forecast Analysis by Region

FM Market Dynamics—North America

Revenue Forecast by Service Delivery Model—North America

FM Market Segmentation—North America

Competitive —North America

FM Market Dynamics—Europe

Revenue Forecast by Service Delivery Model—Europe

FM Market Segmentation—Europe

Competitive —Europe

FM Market Dynamics—Asia

Revenue Forecast by Service Delivery Model—Asia

FM Market Segmentation—Asia

Competitive —Asia

FM Market Dynamics—RoW

Revenue Forecast by Service Delivery Model—RoW

FM Market Segmentation—RoW

Competitive

Competitive Outlook for FM

Key Competitors in the Global FM Market by Region

Key Companies in the FM Environment by Company Background

Competitive Environment

Revenue Share

Growth Opportunity 1: Productive Remote Workforce

Growth Opportunity 1: Productive Remote Workforce (continued)

Growth Opportunity 2: Healthy Buildings

Growth Opportunity 2: Healthy Buildings (continued)

Growth Opportunity 3: Back to Work (Re-entry)

Growth Opportunity 3: Back to Work (Re-entry) (continued)

Growth Opportunity 4: Critical Customer Sectors

Growth Opportunity 4: Critical Customer Sectors (continued)

Growth Opportunity 5: Switching On

Growth Opportunity 5: Switching On (continued)

Growth Opportunity 1: Organizational Resilience

Growth Opportunity 1: Organizational Resilience (continued)

Growth Opportunity 2: Sustainability

Growth Opportunity 2: Sustainability (continued)

Growth Opportunity 3: Healthy and Safe Buildings

Growth Opportunity 3: Healthy and Safe Buildings (continued)

Growth Opportunity 4: Augmented Operations

Growth Opportunity 4: Augmented Operations (continued)

Growth Opportunity 5: Contactless Services

Growth Opportunity 5: Contactless Services (continued)

Growth Opportunity 1: Workplace Optimization and WCM

Growth Opportunity 1: Workplace Optimization and WCM (continued)

Growth Opportunity 2: Energy Management

Growth Opportunity 2: Energy Management (continued)

Growth Opportunity 3: Data Analytics

Growth Opportunity 3: Data Analytics (continued)

Growth Opportunity 4: Hard Services

Growth Opportunity 4: Hard Services (continued)

Growth Opportunity 5: Service Integration

Growth Opportunity 5: Service Integration (continued)

Your Next Steps

Why Frost, Why Now?

List of Exhibits

List of Exhibits (continued)

List of Exhibits (continued)

List of Exhibits (continued)

List of Exhibits (continued)

Legal Disclaimer

The global facility management (FM) market suffered a significant shock due to the COVID-19 pandemic. However, the market is bouncing back, with future growth focused on technology and sustainability. The industry is undergoing a major transformation, driven by technology innovation, new business models, emerging value propositions, competitive disruption, and creative service offerings. FM services are commoditizing in many parts of the world, and there is a need for innovation and new value propositions if suppliers are to avoid the cost trap. The future of FM is technology-enabled, and the pandemic accelerated digital technology use. The Internet of Things (IoT), big data, and advanced connectivity will drive efficiency for service suppliers and clients. Meanwhile, the global FM market fights to get back onto a growth curve. The market will return to growth in 2021 but will not retrace back to the 2019 levels until early 2022. This study identifies the 15 most significant opportunities for growth across the short-, mid- and long-term future as the market recovers and redefines itself after the pandemic. This study also presents the growth outlook for the market until 2026. It analyzes the future of competition and the workplace, customer segments, service integration strategies, competitive trends, technology impact, and the market outlook for major regions, namely North America (NA), Europe, Asia, and the Rest of the World (RoW). In such a big and mature industry, organic growth is hard to find. Therefore, companies need to innovate if they are to keep growing and remain profitable. The market will continue to move quickly toward service integration, sophisticated advisory services focused on business productivity, and merger and acquisition (M&A) activity. This shift from cost focus to complete client advisory services, outcome selling, and value creation will underpin critical transformations in the FM market over the next 6 years. Post-COVID-19 innovation must focus on the digitalization of buildings, workplace optimization, providing healthy and safe buildings, new customer-centric business models, user experience, and holistic productivity solutions. There will be an increased need to focus on organizational resilience, sustainability, and augmented operations. Author: Melvin Leong
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Author John Raspin
Industries Environment
WIP Number MG56-01-00-00-00
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GPS Codes 9343-A4