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As the Latin American contact center market keeps maturing, many customers are looking to the cloud to provide quicker access to enhanced features and as an attractive alternative to maintaining on-premises systems. During 2020, new and improved cloud contact center offerings were already available in the region, igniting adoption among customers f...

This research analyzes the government regulations and policy for low-cost green cars in Indonesia, which form a part of the low carbon emissions (LCE) program. It discusses in detail the LCGC policies in Indonesia through executive summary, LCE program with overview, background, objectives, along with policy details. The future potential and challe...

This study aims to research, analyze, and forecast the ASEAN automotive aftermarket by providing a 360-degree perspective on factors that influence and affect its growth, focusing on Indonesia, Malaysia, and Thailand for the period 2012–2018. It provides an overview of the aftermarket, analyzes vehicles in operation, parts, services, and distributi...

This strategic analysis is part of Frost & Sullivans continued coverage of the conferencing and collaboration marketplace. Within this analysis, Frost & Sullivan has identified market drivers, restraints, competitive landscape, revenues, market shares and key market trends, within the global videoconferencing market. With extensive primary and sec...

The key driver of the market is the fact that the carrier Ethernet technology has advanced and bandwidth usage continues to increase. Mobile phones are estimated to have become an integral part of peoples' communication options. In fact, in developing nations, mobile phones are being increasingly used for carrying out businesses especially in the r...

21 Apr 2020  |  South Asia, Middle East & North Africa  |  Market Outlook

ICT Market in the Middle East, Forecast to 2024

Governments’ Digital Transformation Initiatives and Enterprises’ Increasing Acceptance of Disruptive Technologies, Such as IoT

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This research service analyzes the ICT market in the Middle East. It provides key highlights for 2019 as well as an outlook of the future. Countries covered under the geographic scope of this research service are Bahrain, Egypt, Iran, Iraq, Jordan, Kuwait, Lebanon, Oman, Qatar, Saudi Arabia, and Syria. By industry, the market is segmented into tele...

Frost & Sullivan Global Vice President Alpa Shah recently hosted a video webinar with an exceptional panel to discuss how customer experience (CX) is essential to every business. However, budgets and costs still get in the way. The panel included Richa Diwan, Director, Transformation Management Office, Blue Cross Blue Shield of North Carolina; Milo...

Endpoints are the most vulnerable and exploited part of any network. The average organization manages thousands of endpoints that have access to its corporate network. Across industries and companies of various sizes, the number of endpoints has increased. This is partly due to employees using personal devices to conduct business. Endpoint securi...

06 Jul 2021  |  Global  |  Market Outlook

Global Two-wheeler Outlook, 2021

Strategic Partnering to Boost Two-wheeler Growth After COVID-19

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COVID-19 has drastically changed the worlds functioning ever since it became a global pandemic. In 2020, the automotive industry was hit drastically with the nationwide lockdowns due to COVID-19, impacting the manufacturing units and supply chains across the world. The two-wheeler industry was on a downward trajectory in 2019, and was further hit b...