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26 Aug 2026  |  Global  |  Customer Research
The Future of Enterprise Telephony Prioritizes Flexibility Over Uniformity
Hybrid Communications, Mobile-First Workforces, and AI-Powered Platform Convergence Drive the Next Phase of Market Evolution
This study examines the evolution of enterprise telephony between 2026 and 2029, revealing a market that is increasingly defined by flexibility, hybrid architectures, mobility, and AI-enabled platform convergence rather than a uniform migration to cloud communications. Drawing on Frost & Sullivan’s 2026 global survey of IT and telecom decision-make...
$4,950.00 -
23 Jun 2014  |  Europe  |  Customer Research
Enterprise Priorities in Europe
Cloud Contact Center Solutions
The overall research objective of this research service was to investigate the current use and future adaptation of cloud contact center solutions in European contact centers. About 37% of contact center organizations in Europe use a hosted/cloud contact center solution, which is expected to reach 86% by 2016. While small and medium contact centers...
$12,500.00
Special Price $9,375.00 save 25 %
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15 Apr 2019  |  North America  |  Strategic Forecasting
Latin America Cloud Infrastructure as a Service Market, Forecast to 2023
Despite having different economies, key countries in LATAM are experiencing similar momentum in the cloud. Enterprises from all segments no longer see price as a primary factor when choosing a cloud provider. Nor do they perceive security as a restraint to cloud migration; instead they are concerned with how they can lower security risks once they’...
$4,950.00
Special Price $3,712.50 save 25 %
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20 Dec 2021  |  North America  |  Frost Radar
Frost Radar™: Cloud Meetings and Team Collaboration Services Market, 2021
A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines
Frost & Sullivan’s global team of analysts and consultants continuously research a wide range of industries across the globe. The primary and secondary analysis spans the entire value chain, identifying organizations that consistently develop new growth strategies based on a visionary understanding of the future and a proven ability to effectively ...
$4,950.00
Special Price $3,712.50 save 25 %
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20 Mar 2020  |  Asia Pacific  |  Market Research
South Korean Hosted/Cloud Contact Center Market, Forecast to 2025
Well-recognized Benefits and Emerging Technology Trends Boost Interest across Sectors
While most companies in the Asia-Pacific region are expected to explore the Contact Center as a Service (CCaaS) model, many of them would look for ways to increase the returns on their investment from their existing infrastructures. These companies are likely to adopt hybrid solutions, as established system vendors start offering more deployment op...
$4,950.00
Special Price $3,712.50 save 25 %
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26 Jul 2017  |  Global  |  Market Research
Iran Cloud Computing Market—Macro Outlook and Technology Trends, 2017
Iranian ICT market trends spin around topics such as internet speed, internet censorship and security
Iran is a promising market for the implementation of Cloud. The market has opened up for international players and the hardware market has been gaining traction since 2016. The infrastructure and telecom markets have become the prime area of investments. From the challenges point of view, enterprises lack skill and awareness about the cloud market ...
$1,500.00
Special Price $1,125.00 save 25 %
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13 Dec 2021  |  Global  |  Technology Research
Future of Seismic Technologies in the O&G Industry
Moving seismic data to cloud and high-performance computing drive tectonic shift in geoscience workflows.
In 1921, geophysical acquisition technology which involves the generation and acquisition of seismic data to image sub-surface geology revolutionized earth science and resource exploration. Seismic technologies have come a long way since then; they now have the ability to illuminate and image complex subsurface targets at lower acquisition costs. O...
$4,950.00
Special Price $3,712.50 save 25 %
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23 Jun 2014  |  North America  |  Customer Research
Enterprise Priorities in North America
Cloud Contact Center Solutions
The main objective of this research service was to investigate the current use and future adaptation of cloud solutions in North American contact centers. Currently, about 50% of the contact centers in North America use hosted or cloud solutions, and that percentage is expected to reach more than 90% by 2016. Although small and medium contact cente...
$10,000.00
Special Price $7,500.00 save 25 %
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02 May 2019  |  Asia Pacific  |  Market Research
Indian Hosted/Cloud Contact Center Market Update, Forecast to 2024
Well-recognized Benefits and Emerging Technology Trends Will Fuel Interest Across Sectors
While most Asia-Pacific businesses are likely to explore contact center as a service (CCaaS) model, many of them with existing infrastructure would like to explore means to get better returns on their investment. In such cases, businesses are likely to adopt hybrid solutions as established systems vendors have already begun to offer more deployment...
$4,950.00
Special Price $3,712.50 save 25 %
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02 May 2019  |  Asia Pacific  |  Market Research
Japanese Hosted/Cloud Contact Center Market Update, Forecast to 2024
Well-recognized Benefits and Emerging Technology Trends Will Fuel Interest Across Sectors
While most Asia-Pacific businesses are likely to explore contact center as a service (CCaaS) model, many of them with existing infrastructure would like to explore means to get better returns on their investment. In such cases, businesses are likely to adopt hybrid solutions as established systems vendors have already begun to offer more deployment...
$4,950.00
Special Price $3,712.50 save 25 %