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The business telephone system, commonly referred to as a private branch exchange (PBX), predates the invention of the Internet, Ethernet and the personal computer. As such, legacy PBXs were always deployed on dedicated infrastructure. The call-control manager was a standalone hardware server or appliance serving as the bridge between the PSTN and h...

21 May 2019  |  North America  |  Market Outlook

Global UCC Industry Outlook, 2019

Rich Media Capabilities Shine in the Next-gen Workplace

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The global UCC market continues to evolve at a rapid pace. Migration to cloud-based subscription services is accelerating as organizations gain confidence, existing CPE assets near end of life, and current cloud services deployments expand to more sites, users and applications. The gap between “as a service” offerings and other consumption model...

The aim of the study is to research, analyze and forecast the movement of Brazilian automotive market based on the prevailing scenario. It also throws light on hot topics such as taxation policy revision and exit and entry of key players. The Brazilian automotive market is currently the 8th largest in the world. Passenger vehicle sales in 2018 wer...

Continued concerns over global warming and increasing CO2 levels in our atmosphere undoubtedly transform how we generate, consume, and distribute energy. Governments worldwide are grappling for solutions to mitigate climate change and pave a pathway towards decarbonization. Our transition towards a sustainable future depends on developing alternati...

The connected era and cloud-based environment have created a need to redesign network operations. In addition, businesses find it operationally draining to utilize resources on ensuring a connected ecosystem rather than focusing on critical business issues. Software-defined Wide Area Network (SD-WAN) helps enterprises build an agile and automated e...

The contact center outsourcing services market in Latin American and the Caribbean (CALA) remain relatively stable in terms of revenue in 2018, compared to 2017. This negative performance was mostly due to automation of a large number of interactions by telecom companies, which was partially offset by solid performances of Colombia, Central America...

This research service analyses the opportunities and avenues for future growth of the aerospace manufacturing, engineering services, and maintenance, repair and overhaul segments in India. A ten-year forecast is provided, up to the year 2022, keeping in mind the drivers, restraints, and challenges that the industry faces.

The oscilloscopes market include digital oscilloscopes, analog oscilloscopes and computer-based oscilloscopes. Each segment discusses applicable end-user applications, and features geographic revenue forecasts. Each segment also discusses current issues facing the market including drivers, restraints, market and technology trends. Industry challeng...

Significant investment in health technology has helped improve the quality of healthcare services but has done little to reduce costs and make healthcare more accountable in the developed countries of Asia-Pacific. This insight explores future challenges that Japan and South Korea might face in terms of seamless healthcare integration.