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09 May 2022  |  Global  |  Frost Radar
Frost Radar™: Global Managed Detection and Response Market, 2022
A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines
The global Managed Detection and Response market is fragmented, highly competitive, and one of the most innovative in the cybersecurity industry. Frost & Sullivan selected and plotted the top 15 out of over 70 market participants in this Frost Radar™ analysis. In broad strokes, the MDR market is made up of two groups of vendors. The first group ...
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28 Jul 2022  |  Global  |  Frost Radar
Frost Radar™: Elevators and Escalators, 2022
A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines
The COVID-19 pandemic has rapidly changed the way buildings, including their elevators and escalators, function. This industry in the recent past has transformed quickly and drastically because of supply chain disruptions, logistical challenges, and increased digitalization. This has led to changes in the way elevators and escalators are designed, ...
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26 Oct 2022  |  North America  |  Frost Radar
Frost Radar™: North American UCaaS Market, 2022
A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines
As the North American unified communications-as-a-service (UCaaS) market matures and competition intensifies, it is becoming increasingly important for market participants to accelerate innovation and develop sustainable growth strategies. This market analysis provides a perspective on key market trends as well as an assessment of 30 growth and inn...
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28 Oct 2022  |  North America  |  Frost Radar
Frost Radar™: North American Enterprise Cloud Contact Center Market—2022
A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines
The global CCaaS market generated revenue of $4.99 billion in 2021, a 21.6% increase from 2020. Frost & Sullivan projects that revenue will increase at a 13.2% compound annual growth rate to reach $9.29 billion by 2026. The North American CCaaS market contributed $3.03 billion of that 2021 amount (representing 14.2% year-over-year growth) and is ex...
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18 Nov 2022  |  Global  |  Frost Radar
Frost Radar™: Global Serverless Market, 2022
A Benchmarking System to Spark Companies to Action – Innovation That Fuels New Deal Flow and Growth Pipelines
Serverless capabilities simplify and streamline enterprises’ ability to develop and deploy cloud applications. In serverless architecture, code is deployed on a server when needed without requiring a technician to allocate or manage the server capacity. Serverless computing helps developers move from developing monolithic applications to lightweigh...
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06 Apr 2023  |  Asia Pacific  |  Frost Radar
Frost Radar™: Cloud Contact Center Services in Asia-Pacific, 2023
A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines
The APAC cloud contact center solutions market is in the growth stage and generated revenue of $423.1 million in 2022, recording 19.4% growth year over year from 2021. Frost & Sullivan projects that the market will expand at a 12.8% compound annual growth rate to reach $771.1 million by 2027. Large enterprise clients in mature markets, includin...
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25 Apr 2025  |  Latin America  |  Frost Radar
Frost Radar™: Customer Experience Management Services in Latin America, 2025
A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines
This Frost Radar™ examines the Latin American customer experience (CX) management landscape. It includes outsourcing services alone, excluding operations performed in-house and in shared service centers. It encompasses the services delivered in each local market and those from Latin American locations to countries overseas. CX management is a subse...
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30 Oct 2023  |  Global  |  Frost Radar
Frost Radar™: Cloud-Native Application Protection Platforms, 2023
A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines
Cloud computing is the new norm in the business landscape, offering a range of cloud models and services that simplify IT infrastructure and drive digital transformation. However, cloud migration brings along a host of new attack vectors and cyber risks, leaving organizations vulnerable to insecure cloud connections, misconfigurations, identity the...
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19 Nov 2020  |  Asia Pacific  |  Frost Radar
Frost Radar™: Malaysian Fleet Management System Market, 2020
A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines
In light of the COVID-19 global pandemic, companies in the eCommerce, grocery delivery, and logistics industries have been enlarging their fleets to address the ever-increasing demand that begin in 2020. Cost minimization and fleet efficiency are urgently needed in this unprecedented time. The introduction of fleet management system (FMS) features ...
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25 May 2021  |  North America  |  Frost Radar
Frost Radar™: North American Enterprise Cloud Contact Center Market, 2021
A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines
The global cloud contact center market generated $2.7 billion in 2019, recording 15.4% growth year-over-year from 2018. Revenue will increase at a 15.3% compound annual growth rate to reach $7.4 billion by 2026. Small and medium-sized contact centers have been steadily migrating to cloud-based technologies; the expansion of hybrid cloud offerings a...
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