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This end-user survey shows current adoption statistics of technologies used in multi-channel contact centers. Investment plans in multi-channel contact technologies for the future are also indicated. The results are based on a web-based survey conducted by Frost & Sullivan.

Multi-agent systems (MAS) for workflow automation are transforming enterprise operations by enabling multiple autonomous AI agents to collaborate, coordinate, and execute complex business processes across organizational functions. This report examines the global multi-agent workflow automation market between 2026 and 2030, focusing on advancements ...

Waste generation has been identified as the fast-growing problem causing significant environmental and health hazard owing to changing modern societies, especially in the urban regions of the world. Traditional waste management practices face significant challenges in terms of overflowing waste bins and ineffective route planning. With 68% of the w...

This research service focuses on the United States (US) Department of Defense (DoD) environmental activities. The base year is FY 2021, and it provides examples of fiscal year (FY) 2023 program spending requests, and representative contracts awarded during calendar year (CY) 2022. The study outlines DoD's efforts to address pollution at bases, i...

This study on the European security awareness training (SAT) market provides a comprehensive analysis of trends, perspectives, and market forecasts until 2023. The segments covered include • Awareness Modules • Behavioral Conditioning • Internal Security Communication Apart from providing a thorough competitor analysis of key market parti...

The ongoing wars in Ukraine and the Gaza Strip have reignited, for the first time in decades, a focus of the military ground domain on the battlefield, with an emphasis on the survival of armored vehicle fleets tanks, armored personnel carriers, and other platforms. In recent years, the foundations for ground active defense systems (APS) have been ...

29 Jun 2021  |  Global  |  Market Research

Global Location Intelligence Growth Opportunities

Advancements in Mapping, Positioning, and Analytics Driving Demand for Location Analytics

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This study defines location intelligence (also known as location-based services [LBS]) as a suite of hardware, software, and services that help organizations unearth geographic context from enterprise data by: • Acquiring and managing location data associated with assets, users, and customers, • Combining this data with those from other sou...

There is growing pressure on the global power sector to decarbonize, which in turn puts pressure on new investment in coal-fired power generation. Energy security is a significant mega trend, whose importance is heightened by the Russo-Ukrainian War and the resulting disruption in the global power market. Many of the traditional high coal dependenc...

The North American mobile communications market is defined by high-speed broadband services, continued penetration of advanced mobile devices that encourage developments in the cellular machine-to-machine (M2M) and Internet of Things (IoT) markets, and the resurgence of unlimited mobile plans. This tracker presents the metrics for Tier 1 mobile ope...