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Since 2010, Frost & Sullivan has conducted an annual survey involving cloud decision-makers in both information technology and business areas. The purpose of this survey is to understand perspectives, choices, and acquisition strategies of organizations worldwide concerning cloud technologies.In this report, Frost & Sullivan examines and analyzes r...

07 Sep 2020  |  Europe  |  Market Research

Contact Center as a Service (CCaaS) Solutions Energize the European Customer Experience Space, 2020

CCaaS Solutions Inject Agility into the Customer Journey and Enable Organizations to Pivot and Recover from Disruption

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Key Issues Addressed

This study examines the cloud-based contact center (CC) solutions market in Europe. In the past, Frost & Sullivan has done combined studies for contact center on-premise solutions, hosted, and cloud solution markets. However, this year the studies are separated. This study is based on extensive primary and secondary research. This study finds tha...

Despite uncertain global economic conditions and low oil prices, government investment plans and infrastructure development initiatives are expected to support economic growth in the UAE. Integration of logistics functions and harmonization of the GCC customs regulations will lead to a synchronized, coordinated, and interconnected regional logistic...

19 May 2020  |  Global  |  Market Research

Post-pandemic Growth Opportunity Analysis of the Global Airport & Airline Industry

Operational Efficiency Among Airlines and Next-Generation Digitalization at Airports Will Prove Critical in Maintaining Costs during Recovery

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Before the global COVID-19 pandemic hit, the aviation industry had anticipated high passenger volume and aircraft fleet growth over the next decade. Now, however, the industry is suddenly facing a new environment where capacities are reduced and passenger demand is down for the foreseeable future. If the global situation results in prolongs lock-do...

27 Feb 2020  |  South Asia, Middle East & North Africa  |  Market Outlook

GCC Metal Industry Outlook, 2020

Non-oil Economic Diversification Policies, Localization Drives, and Growing Consumerism will Boost Growth in the Ferrous and Non-ferrous Industries in 2020

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The year 2020 is anticipated to be a step forward for the Gulf Cooperation Council (GCC) region's effort towards non-oil diversification and manufacturing sector growth. The nascence of the metal downstream industry has led to import dependency in the GCC. Government initiatives towards the development of the downstream metal industry have resu...

Companies in the global automotive industry are moving aggressively toward alternative fuel technologies. Some of these include bio-diesel, Compressed Natural Gas (CNG), Liquefied Petroleum Gas (LPG), hydrogen fuel cells, electric vehicles, and hybrid electric vehicles. The intention of this shift is to primarily to reduce harmful emissions from ve...

Once in a while, a new market participant will emerge in an industry and disrupt its technological and business landscape entirely. In the automobile industry, the entry of Tesla created this dramatic shift and began to transform the sector. Tesla’s fully self-reliant business model has disrupted conventional ways of doing business, as traditional ...

Migrating applications and data from the premises to the cloud is much harder than it seems. Three-quarters of businesses surveyed by Frost & Sullivan say migration represents a top hindrance to cloud implementation. The challenges are both technical and non-technical, and include the physical challenge of moving vast amounts of data to the cloud, ...

Environmental concerns resulting from the increasingly apparent climate change effects drive the worldwide adoption of sustainable transportation. With governments phasing out vehicles that run on fossil fuels through stringent emissions regulations, people are purchasing electric vehicles (EVs) in significant numbers. The global EV market recorded...