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The global professional headsets market is estimated to have reached $1.82 billion by the end of 2023, reflecting a decline of 13.2 percent over 2022 in terms of revenue. However, the unit shipment decline was much lesser than revenue, driven by relatively lower decline in unit shipment in PC USB and UCC segment. Headsets demand in 2023 was impa...

By 2027, winning CX organizations won't run AI pilots—they'll run AI‑powered businesses where: Automation is trusted, humanized, and governed—explainable, resilient, and auditable by design. Decisions are made in the moment, addressing CX challenges as they arise, and journeys are orchestrated end-to-end, from intent to outcome.Employee experience ...

Buildings are becoming more energy-intensive and with features like electric vehicle charging adding to the existing load, the need to reduce energy consumption acquires an even greater importance. Energy saving and performance contracting (ESPC) is one way to achieve energy efficiency. In that sense, North America has been the second-largest marke...

Software has become the decisive layer in smart building and facility management, and this study profiles the emerging providers reshaping the global market. It examines how digital platforms are used to monitor, control, analyze, and manage building systems and facility operations across commercial, institutional, and multi-site environments, enab...

Full product development IVD CMO comprises companies that partner with OEMs and support them in the development of IVD devices, ranging from concept to commercialization. IVD companies are continuously looking at new ways to optimize resources due to rising cost pressures and regulatory complexities, prompting industry participants to adopt innovat...

Workforce engagement management (WEM) drives performance, agent engagement, and an improved customer experience (CX) in the contact center industry. Frost & Sullivan defines WEM as a strategy to integrate disparate contact center workforce applications, monitor and analyze customer and agent interactions, and automate processes to optimize contact...

15 Jul 2021  |  Asia Pacific  |  Market Research

ASEAN Mobility Start-Up Growth Opportunities

The Development of Electric Powertrain, Shared Mobility Service, Mobility-as-a-Service, and Autonomous Driving Power Future Growth Potential

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This study assesses the mobility start-up market in ASEAN countries, focusing on Indonesia, Malaysia, the Philippines, Singapore, Thailand, and Vietnam. It profiles 10 mobility start-ups in ASEAN. Each company profile covers a company overview, offerings, and value propositions; and provides a strengths, weaknesses, opportunities, and threats (SW...

Robotics technology has been undergoing major technological growth in recent years. With the advent of Industry 4.0 and smart factories, all industries across the spectrum are adopting advanced robotic automation solutions for varied applications according to industry requirements. Currently, the main robotic technologies are categorized under col...

22 Jan 2021  |  Global  |  Market Research

Leveraging Vertical and IoT Expertise Improves Outcomes for the Global IoT-Managed Services Market

Everything-as-a-Service (XaaS) Model Widens Adoption Options to Enhance Customer Experience

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Key Issues Addressed

While Internet of Things (IoT) adoption is a strategic imperative, companies struggle with legacy infrastructure, connectivity, and implementation decisions. IoT providers can help companies advance IoT plans by using their expertise and portfolio of solutions. Instead of following a build-and-own approach, companies should opt for IoT-managed serv...