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Artificial intelligence (AI) is rapidly reshaping the priorities and operations of Indian enterprises. This Frost & Sullivan report provides a comprehensive analysis of AI adoption and deployment, drawing on survey data from IT and business decision makers across a range of industries. The analysis examines the current state of AI implementation in...

The global smart hospital market is entering a pivotal growth phase, moving beyond pilot deployments into enterprise-wide transformation. Smart hospitals represent a digitally enabled model of care delivery, built on the integration of IoT, interoperability, AI, digital twins, and extended care models such as hospital-at-home and virtual care. In t...

The global financial technology (fintech) industry stands at an inflection point. The playbook that created $300 billion in value over the past decade, digitizing traditional financial services and delivering them through consumer-facing applications, has reached maturity. Market saturation, commoditization pressure, and rising customer acquisition...

This study examines the emerging global AI security operations center (AI SOC) market. This rapidly evolving segment applies autonomous and agentic artificial intelligence to automate threat detection, investigation, and response while maintaining human oversight.AI SOCs are gaining traction as organizations confront escalating cybersecurity threat...

The Conversational Interaction (CI) Conference was held in San Jose, CA, from April 12 to 13, 2022. It was organized by Bill Meisel’s TMA Associates and LUI News (Language User Interface) in conjunction with AVIOS (Audio Visual Input Output Society), a non-profit speech technology professional society. The CI2022 conference resumed after a two-year...

Generative AI (GenAI) has garnered huge interest and holds great promise for optimizing business operations by automating routine tasks, streamlining workflows, and providing intelligent insights that improve efficiency, quality, and performance. Ongoing innovation in artificial intelligence (AI) has introduced GenAI with far-reaching implicatio...

Frost & Sullivan’s 2024 Frost & Sullivan’s Contact Center Customer Perspectives survey, published in March 2024, unveiled that improving employee engagement, brand equity and customer loyalty, and automating business processes remain top priorities in 2024-2026. Improving the customer experience (CX) and employee experience (EX) are top of mind ag...

This report by Frost & Sullivan provides a comprehensive analysis of the North America Dedicated Internet Access (DIA) services market. Utilizing primary research interviews with leading service providers and secondary research from published materials, the study offers detailed revenue estimates and forecasts. The North America DIA market, current...

Frost & Sullivan hosted a number of top-end-user companies across various industries, including retail, finance, healthcare, and automotive, as well as solution providers and consulting thought leaders. The audience was consistently engaged in highly energized discussions, sharing challenges and best practices to enhance their contact centers and a...