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This study examines the trends in the Latin American and the Caribbean (CALA) customer experience outsourcing (CX Outsourcing) services market and forecasts the market size. The report provides extensive coverage of services delivered in each local market and those provided from the CALA countries to others overseas. In this sense, offshore service...

The APAC contact center applications market generated $753.9 million in revenue in 2020, registering an annual growth of 4.8%. Though COVID-19 clouded the outlook at the beginning of the year, technology upgrades, cloud migration, and the adoption of analytics, automation, and self-service applications drove market growth. The market is set to grow...

Globally, the aging population is enlarging, and this group’s participation in the labor market is increasing accordingly. By 2030, people aged 60 and above are expected to outnumber children under age 10 by 60 million. Projections estimate 30% growth in labor participation from the 65+ age group. At global scale, the increase in life expectancy pr...

Food contaminants pose a major challenge to the entire F&B industry value chain, impacting food producers, manufacturers, retailers, and consumers. Following the COVID-19 pandemic, food safety has become a priority, with constantly evolving requirements for traceability, rapid detection, and source identification. Current tracking methods do not ...

The severity of the COVID-19 pandemic and its impact has transcended all aspects of our day-to-day lives, and it is difficult the fathom the challenges faced by various business verticals. To reverse the apprehensions instilled in people’s minds with regard to personal hygiene and safety and return to the pre-pandemic stage of stability, businesses...

Diagnostics are central to healthcare, but not accessible to all. A 2020 Lancet study states that 47% of the global population has little to no access to accurate diagnostics, emphasizing the need for equitable distribution across geographies and containing procurement costs. The COVID-19 pandemic increased demand for personal protective equipment,...

15 Jun 2022  |  Global  |  Frost Radar

Frost Radar™: Global Composites Market, 2022

A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines

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From automotive to wind energy to consumer electronics, the structural components of countless products across industries depend on composites to provide the functionality demanded by crucial trends such as lightweighting, design flexibility, circular economy, and consumer appeal. The production of a composite demands that many companies work to...

This global smart electricity meter market research provides insights into the latest developments in the market, including forecasts on unit shipment and associated revenue for all major regions. The global smart meter market was affected in 2020 and 2021 by pandemic-induced delays and disruptions and supply chain bottlenecks brought on by a globa...

21 Oct 2022  |  North America  |  Market Research

Automation and Artificial Intelligence Propel North American Mobile Field Service Management (FSM) Market

Predictive Service, Mobile Access, Powerful Networks Drive Growth Opportunities

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Key Issues Addressed

Mobile field service management software solutions continue to be a popular area of digital investment, bringing real-time guidance to workers on the front line and providing valuable information and feedback to supervisory and administrative staff. For the purposes of this 2022 study, mobile field service management (FSM) applications are defin...